Team communication: Safer MDT working in primary care

This course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.

Primary care teams continue to grow and evolve at pace, and we hear regularly from members that multiple professions working together with a range of different skillsets can often be a challenge. We also see complaints, claims and regulatory cases arising at the interfaces between roles. This course aims to highlight the main risks when working in multidisciplinary teams in primary care, and offers tips on how to mitigate these and improve effectiveness.

Via a mix of presentation, case studies and small group discussion, the following will be explored:

The range of professional guidance in relation to working in MDTs.

The areas of practice in which risks commonly occur and how they can be mitigated including:

• access to the most appropriate clinician,
• scope of practice,
• role transitions to primary care,
• supervision, training and induction,
• delegation – accountability vs responsibility,
• monitoring and follow-up of patients,
• record keeping,
• prescribing,
• referral and signposting.

At the end of this course delegates will feel better equipped to recognise areas of risk within their own MDT and to work with their own team to mitigate these.

This course will be led by Kay Louise Grant, MDDUS risk adviser.

Upon completion, a certificate detailing 3 hours of verifiable CPD will be provided by MDDUS to all attendees.

Alternative dates:

Wednesday 19th November 2025 (09:30 - 12:30)

Thursday 5th March 2026 (13:30 - 16:30)

Please read before booking:

• You MUST have a webcam, speaker and microphone available on the device you intend use to access the training. This will ensure you are able to fully engage with the speaker/other delegates. This also allows our CPD verification process to be robust.
• You MUST be able to access and fully participate in a Zoom meeting from whatever device you choose to use. Please cut and paste the following URL into your internet browser to access help on how to do this. The page includes the option to join a ‘test meeting’ from the device you intend to use. https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-meeting
• If you experience any technical difficulty when checking you can access Zoom it could be because your local IT support is blocking access. If this happens you might consider using your own mobile device instead – Zoom works well on tablets.

FAQs

How can I contact the organiser with any questions?

Please email risk@mddus.com if you need to know more before booking.

When booking, please note you will be expected to join the course 5-10 mins before the start time to ensure any technical hitches and CPD logs can be resolved.

Please note:

Prior to the event delegates can request a transfer to a future or alternative course.

MDDUS absorb the Eventbrite booking fee for this course (which is between £5 - £8)

Refunds can be requested in advance; however, Eventbrite will deduct the booking fee from any refund requested.

MDDUS is not liable for any costs incurred by delegates in relation to attendance at remote training courses. This includes if the course is cancelled or needs to be rescheduled.

What happens if we cannot access this event due to a technical issue?

Please ensure you have full access to Zoom before booking this course. If you experience technical difficulties accessing the course you can request a transfer to another course without incurring a fee.