This course is designed to be of interest to the range of clinicians working in the secondary care environment, and they may also be of interest to managers.

The course aims to highlight the importance of effective team communication in demonstrating good professional practice, in supporting colleague wellbeing, and in reducing medicolegal risk.

Via a mix of presentation, case studies and small group discussion, the following will be explored:

The range of professional guidance in relation to team communication.
The common barriers to effective team communication – personal, team and organisational.
The components of effective team communication.
The importance of defining and sharing information about team roles and boundaries.
The importance of supervision, training and induction.
Tips and tools to improve the effectiveness of team meetings, briefings, handovers and delegation.
The importance of soft skills in ensuring safe team interactions.

At the end of this course delegates will feel better equipped to recognise and mitigate team communication risks within their own environment.

This course is led by MDDUS risk adviser, Kay Louise Grant.

This course has been accredited by the Federation of the Royal Colleges of Physicians of the UK for 3 CPD credits.

Alternative dates:

Friday 21st November 2025 (09:30 - 12:30)

Wednesday 18th March 2026 (09:30 - 12:30)

Monday 15th June 2026 (13:00 - 16:00)

Thursday 12th November 2026 (09:30 - 12:30)

Please read before booking:

You MUST have a webcam, speaker and microphone available on the device you intend use to access the training. This will ensure you are able to fully engage with the speaker/other delegates. This also allows our CPD verification process to be robust.
You MUST be able to access and fully participate in a Zoom meeting from whatever device you choose to use. Please cut and paste the following URL into your internet browser to access help on how to do this. The page includes the option to join a ‘test meeting’ from the device you intend to use. https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-meeting
If you experience any technical difficulty when checking you can access Zoom it could be because your local IT support is blocking access. If this happens you might consider using your own mobile device instead – Zoom works well on tablets.

FAQs

How can I contact the organiser with any questions?

Please email risk@mddus.com if you need to know more before booking.

When booking, please note you will be expected to join the course 5-10 mins before the start time to ensure any technical hitches and CPD logs can be resolved.

Please note:

Prior to the event delegates can request a transfer to a future or alternative course.

MDDUS absorb the Eventbrite booking fee for this course (which is between £5 - £8)

Refunds can be requested in advance; however, Eventbrite will deduct the booking fee from any refund requested.

MDDUS is not liable for any costs incurred by delegates in relation to attendance at remote training courses. This includes if the course is cancelled or needs to be rescheduled.

What happens if we cannot access this event due to a technical issue?

Please ensure you have full access to Zoom before booking this course. If you experience technical difficulties accessing the course you can request a transfer to another course without incurring a fee.

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Team communication: Safer MDT working in secondary care