Team Performance Masterclass - Part 1

Great leaders know that their success is measured not just by what they deliver, but by how well their team performs. That’s why learning how to guide, motivate, and empower your team is essential for any new manager.

This Team Performance Masterclass, part of the Lead with Confidence programme, is designed as a two-part learning journey packed with practical strategies to help you build a thriving, engaged, and accountable team.

Part 1

• Prioritising, goal setting & action plans: Set clear direction and keep your team focused on what truly matters.
• Addressing performance issues: Tackle challenges early and constructively, without damaging trust.
• Maximise your team’s potential: Recognise strengths, support development, and embrace diversity, including neurodiversity.
• The art of delegating: Let go of doing everything yourself and empower others to grow.

Part 2

• Managing team dynamics: Navigate group behaviours, conflicts, and remote/hybrid working challenges.
• Decision-making: Build confidence in making effective choices while involving your team.
• Problem-solving: Encourage creativity and resourcefulness to overcome obstacles.
• Building accountability & trust: Create a culture where your team members feel ownership and responsibility.

Who is this masterclass for?

• Newly promoted managers leading teams for the first time.
• Professionals looking to strengthen leadership skills and improve team outcomes.
• HR and L&D professionals who want to give their new leaders a strong foundation.

Why join?

• Divided into two powerful sessions for deeper learning without overwhelm.
• Get practical tools you can apply immediately.
• Learn how to build a high-performing, engaged, and resilient team.
• Recording included — revisit the learning whenever you need.