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Team Talk: Building Excellence with Solution Focused Skills


Monday, 14 September 2020 at 10:00 - Tuesday, 15 September 2020 at 17:00 (BST)

Team Talk: Building Excellence with Solution Focused...

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Ticket Type Sales End Price Fee VAT Quantity
2 day Foundation Course 14 Sep 2020 £400.00 £0.00 £80.00

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Event Details

Team Talk: 15 skills to build excellence and wellbeing at work.
Susanne Burgstaller and Chris Iveson

The way teammates talk to each other matters more now than ever before. Team members need to be able to speak from the heart and build trusting relationships on a peer-to-peer level, while at the same time producing excellent outcomes. Most organisations, public and private sectors, now operate in a context of constant and often unpredictable change with workplace stress increasingly becoming the norm.

In this two-day workshop you will learn 15 Solution Focused skills that will help you become a better communicator and collaborator. Whether you ae a team member or leader, coach or consultant, public, voluntary or private sector, we will make your life easier.

  • Positive relationships and real collaboration within teams and between teams and managers
  • A clear sense of direction for yourself and for the team
  • More readiness for the changes that inevitably lie ahead
  • Better and faster outcomes from the efforts you put into your days
  • Meetings and conversations that you welcome and enjoy
  • Readiness for the challenges, personal and professional, that come each day.

This will be an extremely practical workshop, focusing on well-tried and tested skills adaptable to every team and workplace. You will also receive a copy of Burgstaller and Iveson’s Team Talk so you can constantly refresh your learning as well as introduce it to our teams.

The 15 Skills

  1. Solution Focused questions
  2. The Best Hopes question
  3. The preferred future
  4. The Miracle question
  5. The Tomorrow question
  6. The scales
  7. The Best Self
  8. Appreciative Observations
  9. The Experimental Task
  10. The ExceptionThe Previous Slution
  11. The Break
  12. The List
  13. Constructive Listening
  14. Positive Assumptions

Susanne Burgstaller, founder of the Vienna-based USOLVIT (, is a leading Solution Focused organisational developer, team coach and trainer. She has had a transformative influence on some of the top leadership teams in the corporate and public sectors throughout Europe. She is a certified ReTeaming and ICAgile Coach and trained Slution Focused Practitioner and editor of Solution Focus in Organisations, one of the most important books in the field.

Chris Iveson, co-founder of the London-based BRIEF, is a coach, therapist and trainer with twenty years of public sector management experience before moving entirely to BRIEF in 1995. He is passionate about Solution Focused Practice and passionate about imparting the oh-so-simple skills to others. He and his two co-founders, Harvey Ratner and Evan George, have written many books and articles about the approach and done much to shape it’s development around the world.

Burgstaller, Susanne and Iveson, Chris. (2019) Team talk: Building Excellence with Solution Focused Skills.

Who is this course for?

This course is for anyone who wishes to develop a set of Solution Focused conversational tools that can be drawn on flexibly in management, consultancy and team coaching.

These tools fit well for:

  • managers and leaders
  • coaches working with teams, organisations
  • sports coaches
  • parent coaches
  • teacher coaches
  • school-based coaches

Do you have questions about Team Talk: Building Excellence with Solution Focused Skills? Contact BRIEF

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When & Where

7-8 Newbury Street
EC1A 7HU London
United Kingdom

Monday, 14 September 2020 at 10:00 - Tuesday, 15 September 2020 at 17:00 (BST)

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BRIEF was founded in 1989 and the following year held its inaugural conference at which Steve de Shazer and Insoo Kim Berg, the co-founders of solution focused brief therapy, presented their ideas for the first time in Britain. The demand for training and therapy has kept BRIEF busy and expanding ever since.

BRIEF is where Solution Focused Brief Therapy started in Britain. Evan George, Chris Iveson and Harvey Ratner were working in an NHS clinic when they heard about the Brief Family Therapy Centre in Milwaukee. The Milwaukee group were just beginning to publish their ideas and BRIEF arose from the successful attempt to develop these ideas within the British context. BRIEF is now Europe's largest provider of Solution Focused training with over 4000 professionals from the NHS, local authorities, education and private sector undertaking courses each year.

Since the early days of Solution Focused practice BRIEF has become aware of the wider potential of the approach, developing applications in the fields of coaching, leadership, conflict resolution and team building. These developments have taken BRIEF out of the fields of health, education and social care into the corporate sector where managers and leaders are becoming increasingly clear about its transformative potential.

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