Technology and the Public Sector
How will technology revolutionise public sector jobs?
Key Note Address
Richard and Daniel Susskind – Co-Authors of ‘The Future of the Professions’.
Confirmed Speakers Include:
Sir Michael Barber (Chief Education Advisor to Pearson and the Managing Partner of Delivery Associates)
Mike Dixon (Assistant CEO, Citizens Advice)
Paul Maltby (Director of Data at Government Digital Service, Cabinet Office)
Professor Janice Kay (Provost and Senior Deputy Vice-Chancellor at the University of Exeter)
Caroline Daniel (Partner at Brunswick Group; former Editor of the Weekend FT)
Prof. Dr. Kerstin Dautenhahn (Adaptive Systems Research Group, University of Hertfordshire)
Dr. Takanori Shibata (Chief Senior Research Scientist, AIST Japan, inventor of the PARO robot)
As part of IPPR’s ongoing research study into technology and public service delivery, IPPR, in conjunction with Pearson, the University of Bath, and the University of Exeter, are hosting a symposium on technology and the public sector.
Advances in artificial intelligence, robotics, computing power, the internet of things, and big data are having a profound effect on our jobs market. Technological advances are set to revolutionise job design and creation; we are observing a proliferation in job automation, current estimates cite approximately 15 million UK jobs being at ‘risk’ of automation (Frey and Obsborne 2013).
Traditionally insulated from external trends, the public sector is not immune from this wave of transformative technology. Technology is revolutionising the way lecturers, doctors, lawyers and police officers work. The growth of the internet has facilitated University’s, such as Harvard, moving towards online education delivery models; improvements in computing power is enabling increasingly sophisticated app based technology including such as a medical diagnostic tools driven by big data.
These trends present big opportunities for how public services are designed and delivered. Technology could for instance help governments to deliver more efficient services, or enable parity of access to expertise throughout society. However, technological advances also pose risks – such data protection concerns or cyber security, as well anticipated impacts on employment rates and the wider economy as public sector jobs become automated.
With input from a range of practitioner, academic and policy contributors, this symposium seeks to inform the debate about the challenges and opportunities facing technology and public service delivery. The first panel will address the impact of automation on public services, with a specific focus on what changes might mean for the current and future workforce. The second panel will consider the role of technology in driving efficient design and delivery of public services.
This project is being generously supported by:
University of Bath, University of Exeter, Pearson.