What is telephone etiquette?

Telephone etiquette refers to the polite and professional behavior used when speaking on the phone, including how you greet, speak, listen, and end a call.

Why is telephone etiquette important?

Good telephone etiquette helps create a positive impression, improves communication, and ensures a respectful and productive conversation.

How should I answer a professional phone call?

Answer with a polite greeting such as, “Good morning, [Your Name] speaking. How can I help you?” Speak clearly and maintain a friendly tone

What should I avoid during a phone call?

Avoid interrupting, using slang or loud tones, eating while talking, and multitasking. Stay focused and respectful throughout the call.

Sales Ended

Telephone Etiquette

Follow this organiser to stay informed on future events

By Learning Facility

Telephone Etiquette
Sun, Sep 14, 2025 7:00 PM BST (+01:00)
£10.99
Telephone Etiquette
Mon, Sep 15, 2025 8:00 PM BST (+01:00)
£8.99
Overview of Telephone Etiquette
Sun, Sep 14, 2025 7:00 PM BST (+01:00)
£10.99
Certificate in Telephone Etiquette Online Course
Sun, Sep 14, 2025 7:00 PM +06 (+06:00)
£8
Diploma in Telephone Etiquette!
Sun, Sep 14, 2025 7:00 PM BST (+01:00)
£11.59
Telephone Etiquette Online Course
Sun, Sep 14, 2025 8:00 PM BST (+01:00)
£10.99
Effective Verbal Communication Mastery: Telephone and Conference Etiquette
Sun, Sep 14, 2025 9:00 PM BST (+01:00)
£11
Effective Verbal Communication Mastery: Telephone and Conference Etiquette
Sun, Sep 14, 2025 7:00 PM BST (+01:00)
£10.99
Effective Verbal Communication Mastery: Telephone and Conference Etiquette
Mon, Sep 15, 2025 8:00 PM BST (+01:00)
£11

Telephone Etiquette

Follow this organiser to stay informed on future events

Events you might like

Telephone EtiquetteTelephone Etiquette

Telephone EtiquetteTelephone Etiquette

Overview of Telephone EtiquetteOverview of Telephone Etiquette

Certificate in Telephone Etiquette Online CourseCertificate in Telephone Etiquette Online Course

Diploma in Telephone Etiquette!Diploma in Telephone Etiquette!

Telephone Etiquette Online CourseTelephone Etiquette Online Course

Effective Verbal Communication Mastery: Telephone and Conference EtiquetteEffective Verbal Communication Mastery: Telephone and Conference Etiquette

Effective Verbal Communication Mastery: Telephone and Conference EtiquetteEffective Verbal Communication Mastery: Telephone and Conference Etiquette

Effective Verbal Communication Mastery: Telephone and Conference EtiquetteEffective Verbal Communication Mastery: Telephone and Conference Etiquette

Telephone Etiquette

Telephone Etiquette

Overview of Telephone Etiquette

Certificate in Telephone Etiquette Online Course

Diploma in Telephone Etiquette!

Telephone Etiquette Online Course

Effective Verbal Communication Mastery: Telephone and Conference Etiquette

Effective Verbal Communication Mastery: Telephone and Conference Etiquette

Effective Verbal Communication Mastery: Telephone and Conference Etiquette