Our Telephone Sales Masterclass will take you through every stage of a successful telesales call. Being able to sell successfully over the telephone is a core requirement in our busy world. Developing your network, building rapport, and being able to move conversations forward – with purpose – is essential if you are to make the most of the time available to you.
During this action packed 3 hour session, we will consider:
- The decisions people make about you, your style & your company in the first few moments of the call
- If people buy people before products & services - what are your customers buying from you?
- Cleaning up your vocabulary and using positive language
- The psychology of closing
- What you say + how you say it = how you make the customer feel
Our Telephone Sales Masterclass is perfect for sales people who want to achieve more success over the telephone. Whether you are experienced, new into a sales role or simply want to increase the number of purposeful conversations you have over the wire, this Masterclass is for you.
This training will result in more confidence to sell on the phone and reach your targets!
You will leave this Masterclass full of confidence and brimming with ideas that will take your sales activity to new heights. You will be able to convey your message more quickly and operate with increased structure in order to help people buy from you.
All durhamlane workshops are engaging, interactive and are designed to inspire, motivate and energise. We like to think we understand learning whilst also being sensitive to the need for business output. As such all of our workshops are available in either ½ or 1 day module format and can be combined to create a unique programme suited to supporting your individual business and your people. We provide learning reinforcement through our SaaHL Client Community portal.
Our training is built around our robust sales methodology that offers a proven structure – from finding and creating opportunities to winning business and growing customer accounts.
We understand everyone has a part to play in the growth of their business. It is for this reason we take pride in putting confidence into sales and non-sales people like – something we call Selling at a Higher Level. www.durhamlane.co.uk
When & Where
durhamlane is an independent thought leader on sales performance. We deliver a measurable difference by improving sales processes, training and coaching sales and non-sales people and embedding best practices through technology. We provide a range of business development and key account acquisition solutions designed to increase the footprint and success of our clients - something we call 'Selling at a Higher Level'.
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0191 481 3800
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