Tell Us Once Revisited
This event is cancelled due to unforseen circumstances. Due to the level of interest in this event, we will be looking to hold a similar event, in the new year. Please accept our apologies for any disappointment or inconvenience caused. If you are interested in attending a future event on notifying services of a change of circumstances, along the principles of Tell Us Once, then please add you name to the waitlist so we can keep you informed.
What is this about?
Tell Us Once is a service that lets you report a death to most government organisations in one go. When first piloted and implemented from 2008 onwards, it was a pioneering concept - that the public should only need to tell 'Government' once about a key change in life circumstance (such as birth or death) and for this information to be passed on their behalf to other relevant departments.
It has been eight years since the first pilots, and many local authorities have implemented the Tell Us Once Service in their organisations. The first part of the session will revisit this service, taking a look at how Tell us Once has been delivered across local and central government. The second part of this event will look at how the principle of Tell Us Once could be applied elsewhere.
What's on the agenda?
Paul Gooch and Daniel Blundell, Digital Services Architect, LGSS, share how they have developed the Tell Us Once service through the integration and automation of processes across local government departments.
KK Gupta and Jason Clarke, Barclays, will share their ambition and thinking to apply the Tell Us Once principle in the banking sector and beyond with regards to change of circumstance.
Debbie Lissemore, Senior Tell Us Once Account Manager, DWP, will attend the event and be available to answer questions and take part in the session workshops.
Other speakers to be confirmed...
All delegates will be given the opportunity to ask questions and share their own views and experiences as part of the discussions on the day.
Who should attend?
This event will be of interest to colleagues that are involved with delivering Tell Us Once, or those interested in the possibility for the application of Tell Us Once principle to be applied to change in circumstances. As such, those colleagues interested in projects that require sharing of personal data between different organisations, that have a keen focus on delivering improved customer experiences, and interested in finding potential cost savings by delivering services differently may be interested in attending this event. This may include (but not limited to) those with the following job titles: Heads of Customer Services, Digital Lead, Digital Services Architect, Head of IT, Policy Lead, Head of Strategy, and Information Managers.
Our events provide a forum for colleagues from local authorities, health organisations and other public sector organisations to come together to discuss digital and data sharing issues that impact on the public sector and to provide learning opportunities, encourage innovation and efficiency savings whilst delivering improved outcomes for citizens.
What else do I need to know?
Arrivals from 09:30hrs for 10:00hrs prompt start. The workshop ends at 15:00hrs. Interested delegates are advised to register quickly to avoid disappointment.
We may take photographs during the event which we may use for promotion and social media. If you not wish for your photograph to be taken. Please bring this to the attention to the event organiser on the day.
In the drive towards efficiency and the effective management of resources, catering arrangements will only be made for registered delegates.
No cancellation charges apply, however each no-show or last minute cancellations is costly, using funds that cannot be recouped. Please let us know if you are no longer able to attend at least 7 days before this event so that we can make adjustments to catering requirements with the venue or wherever possible delegate substitution with a colleague is much appreciated.
The Fine Print
Event registration: Attendance is FREE for individuals from organisations that hold a current subscription with iNetwork or Advancing Quality Alliance (AQuA). This includes the majority of NW local authorities and NHS Trusts in the North West region. Not sure whether you organisation is subscribed with iNetwork? Click here to see current membership list.
Please register for this event if you plan to attend, as unregistered attendees risk being turned away on the day.
Name badges will be printed according to the information that is entered on the registration screen. Please ensure you use proper case. If you are registering for other people please enter their full details otherwise they will not have name badges or be on the entry list and therefore may also not be able to enter.
Special or Dietary Requirements: You will be asked to specify if you have any special or medically related dietary requirements when completing the registration form. Please note, vegetarian options are provided as standard.