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Ten Best Practices of Business Process Management - Webinar

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Another great mind mapping webinar from the Biggerplate Business Club - join today to access all webinars for just $29 per year!

We are privileged to welcome Dr Graham Smith, Supply Chain Management and Business Process Management Specialist for this Business Club Webinar. Drawing upon his experience with SAP Graham will speak to us about the Ten Best Practices of Business Process Management - and area he has plenty of experience in including a five day course on the subject.

**Business process management**

Business process management or BPM was unheard of until a few years ago, however almost overnight it became the hottest business and technology management trend of the decade.

Anyone in business or industry, private or public will have heard of the movement toward “process”, or about things like process management or process improvement.

Not everyone knows about process improvement methods like Lean and Six Sigma or about new technologies like Business Activity Monitoring (BAM) or Service- Oriented Architectures (SOA).

BPM represents a culmination of all the collective experience, thinking, and professional development in business management over the past several decades. It’s customer first. It’s business focused. It empowers people in all corners of a business to be more successful. It brings people and systems together. BPM is where all the lofty goals and best strategies are coming home to roost.

When you melt all these things together and it can start sounding pretty confusing. But really, BPM is very simple. It’s a set of methods, tools, and technologies used to design, enact, analyse, and control operational business processes; a process- centric approach for improving performance that combines information technologies with process methodologies.

Graham has produced a fairly lengthy but simple introduction to BPM delivered over a number of days with both theory and practices, but webinar will focus upon best practices and where practical pitfalls that can be avoided.

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