Question 1

What’s included in the sensory box?

Accepted Answer

The box contains a selection of specially chosen scents, textures, and tastes that correspond to moments in the performance. You’ll also receive full instructions on how to use the items and how they connect to the film’s narrative.

Question 2

How do I access the film?

Accepted Answer

Once you receive your box, you’ll find a link to access the full-length film online. The instructions provided will guide you on how to watch the film and interact with the sensory elements during the experience.

Question 3

Do I need any special equipment to watch the film?

Accepted Answer

All you need is a device (laptop, tablet, or smartphone) with an internet connection. The film is designed to be easy to watch and follow from any device, and the sensory items are meant to be enjoyed at your own pace alongside the film.

Question 4

Who is this experience designed for?

Accepted Answer

The Bar at the Edge of Time is specifically created for audiences with profound and multiple learning disabilities, but it is open to anyone interested in a unique, multisensory experience. We’ve worked carefully to make the performance accessible to all, with sensory elements that anyone can enjoy

Question 5

How do the sensory elements work with the film?

Accepted Answer

The sensory elements (smells, textures, and tastes) are carefully timed to correspond with key moments in the film. As you watch, you’ll be guided to interact with these elements, adding depth to your experience of the story and helping to create a more immersive connection to the performance.

Question 6

What's the difference in ticket types?

Accepted Answer

'Alcoholic Cocktail' tickets will include an alcoholic drink in the box you receive. 'Non-alcoholic Mocktail' tickets will include a soft drink in the box you receive.

Question 7

Can I experience the performance more than once?

Accepted Answer

Absolutely! The immersive elements and the film offer a different experience each time. You can revisit the performance, re-engage with the sensory components, and discover new layers of the story.

Question 8

What should I do if I have questions during the experience?

Accepted Answer

If you have any questions or need support during the experience, please reach out to our team by email on info@frozenlighttheatre.com. We’re here to help ensure your experience is as enjoyable and accessible as possible.

Question 9

When will I receive my box?

Accepted Answer

All boxes will be posted out on 2nd December, so you will receive your box shortly after this date.

Question 10

Is postage included in the price?

Accepted Answer

Yes, the ticket price includes a £25 sensory box and £9 postage.

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