Free

The Birkenhead Welcome Host Workshop

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The Lauries

Birkenhead

CH41 6EY

United Kingdom

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Description

This workshop will be delivered by Katy Moussaada who has many years commercial experience within leisure, hospitality and tourism and has delivered high profile training projects within these sectors, is designed to ensure customer facing businesses are proud and confident to promote Birkenhead.

So what is the Birkenhead Welcome?
The Birkenhead Welcome training session is a half-day highly interactive workshop providing participants with knowledge information and a positive outlook on all that Birkenhead has to offer its visitors.
It is all about Customer facing staff creating a great first and lasting impression through interesting, relevant Birkenhead information. The cost for the event is £40 per delegate.
The aim of Birkenhead Welcome is to enhance the customer/visitor experience which in the long term will ensure that they want to return and recommend the town to their friends and colleagues.

Who should attend?
Anyone who is customer facing and deals with visitors to Birkenhead, or who wishes to enhance and update their knowledge of the area

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Date and Time

Location

The Lauries

Birkenhead

CH41 6EY

United Kingdom

View Map

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