CSN Training Event
What's It About?
A chance to experience the core module of our Customer Engagement Training Programme aimed specifically at those in customer facing roles (internal or external) that focuses on the why you should deliver excellent service and engage with customers as well as the how to do it.
Who Should Attend?
Customer service advisors and anyone in a leadership role at any level with responsibility for customer service people and teams or HR/Training Managers looking for a customer service programme for their organisation.
Date: Thursday 23rd February 2017
Time: Registration from 9am, the training workshop starts promptly at 9.30am and finishes no later than 1pm
Cancellations up to 10 working days before the event will not incur a charge.
Cancellation of free places less than 10 working days before the event, or non-attendance on the day will incur a £50+vat cancellation fee.
Please notify all cancellations via e-mail to firstname.lastname@example.org
Substitutions can be made at any point.
To find out more about our events packages please call us on 01902 311641.