The Customer Engagement Programme - Customer-Facing Module
Free
The Customer Engagement Programme - Customer-Facing Module

The Customer Engagement Programme - Customer-Facing Module

Event Information

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Location

Location

Wolverhampton Business Solutions Centre

Development Centre, University of Wolverhampton Science Park

Glaisher Drive

Wolverhampton

WV10 9RT

United Kingdom

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Event description

Description

CSN Training Event

What's It About?

A chance to experience the core module of our Customer Engagement Training Programme aimed specifically at those in customer facing roles (internal or external) that focuses on the why you should deliver excellent service and engage with customers as well as the how to do it.

This event will cover:

  • Introduction to The Customer Engagement Training Programme

Who Should Attend?

Customer service advisors and anyone in a leadership role at any level with responsibility for customer service people and teams or HR/Training Managers looking for a customer service programme for their organisation.

Date: Thursday 23rd February 2017

Time: Registration from 9am, the training workshop starts promptly at 9.30am and finishes no later than 1pm

Where: Wolverhampton


Cancellation Policy

Cancellations up to 10 working days before the event will not incur a charge.

Cancellation of free places less than 10 working days before the event, or non-attendance on the day will incur a £50+vat cancellation fee.

Please notify all cancellations via e-mail to csn@customernet.com

Substitutions can be made at any point.


To find out more about our events packages please call us on 01902 311641.

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Date and Time

Location

Wolverhampton Business Solutions Centre

Development Centre, University of Wolverhampton Science Park

Glaisher Drive

Wolverhampton

WV10 9RT

United Kingdom

View Map

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