The Customer Engagement Programme - Leadership Module
Free
The Customer Engagement Programme - Leadership Module

The Customer Engagement Programme - Leadership Module

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Location

Wolverhampton Business Solutions Centre

Development Centre, University of Wolverhampton Science Park

Glaisher Drive

Wolverhampton, United Kingdom

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Event description

Description

CSN Training Event

What's It About?

A chance to experience the module of our Customer Engagement Training Programme aimed specifically at those in leadership roles (senior, managerial or supervisory) as we demonstrate how important it is to lead a team effectively when you want them to engage with customers (internally and externally)

Who Should Attend?

Anyone in a leadership role at any level with responsibility for customer service people and teams or HR/Training Managers looking for a customer service programme for their organisation.

Date: Thursday 20th October 2016

Time: Registration from 9am, the training workshop starts promptly at 9.30am and finishes no later than 1pm

Where: Wolverhampton


Cancellation Policy

Cancellations up to 10 working days before the event will not incur a charge.

Cancellation of free places less than 10 working days before the event, or non-attendance on the day will incur a £50+vat cancellation fee.

Please notify all cancellations via e-mail to csn@customernet.com 

Substitutions can be made at any point.


To find out more about our events packages please call us on 01902 311641.

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Date and Time
Location

Wolverhampton Business Solutions Centre

Development Centre, University of Wolverhampton Science Park

Glaisher Drive

Wolverhampton, United Kingdom

View Map

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