€679.30 – €1,069.31

The Customer Experience Conference Amsterdam

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Location

Hotel Novotel Amsterdam City

10 Europaboulevard

1083 AD Amsterdam

Netherlands

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Advanced, Insight-Led Journeys & Customer Experience Strategies Which Deliver: Increase Customer Satisfaction By Mastering End-To-End Journeys With Next-Level Digital, The Latest Tech & AI, Exceed Expectations At Every Point Of The Omni-Channel Journey, Inspire A Customer-Centric Culture Which Drives Bottom-Line Impact & Harness The Customer Voice To Prove ROI & Cement The Strategic Impact Of Customer Experience. A One-Day, European, Brand-Led Conference & Networking Event, 12th May 2020, Amsterdam.

In 1 Day, 19 Cross-Sector, Industry-Leading Brands Take To The Stage To Explore How To Drive Advanced, Insight-Led Journeys & Customer Experience Strategies Which Deliver.

  1. Aviva Savings, Platform Lead (Customer), Rachel Whitaker
  2. IKEA Germany, Chief Customer Officer, Melanie Kleemann
  3. Skipton Building Society, Head of Regulated Advice, Tom Girling
  4. ASOS Customer Care, Customer Experience Development Manager, Michelle Mann
  5. Santander Consumer Bank, Customer Experience Manager, Mark Tofte
  6. Volkswagen Group Sverige AB, Head of Customer Experience (CX), Carina Ahlberg
  7. Allianz, Head of Customer Experience, Insights & Analytics, Terri McCarthy
  8. E.ON, Global Head of Customer Experience, Andrew Clayton
  9. Hitachi Capital (UK) PLC, Head of Customer Experience, Vehicle Solutions, Sue Cashmore-Thorley
  10. ABN AMRO, Head of Customer Experience & User Experience Commercial Banking, Deborah Krabbé-Wietzes
  11. AkzoNobel, Customer Experience Director, Victor Chiesa Reuter
  12. Lloyds Banking Group, Design Lead, Insurance & Wealth Transformation, Mary MacPherson
  13. Anheuser-Busch InBev, Customer Experience Transformation Manager, Svitlana Tanasiychuk
  14. Virgin Active Italy, Customer Experience Director, Valentina Bella
  15. Danish Crown Foods, Head of Commercial Innovation & Customer Development, Malene Eriksen Vestergaard
  16. Lundbeck, Vice President Digital & Customer Engagement, Danilo Pagano
  17. Oxford University Press, Senior Customer Experience Manager, Lucy Huggett
  18. HSBC Commercial Banking, Global Design Studio Director, Laura Heggarty
  19. E.ON, Head of Customer Experience & Digital Development, Balázs Szabo

19 CX Directors Tackle Your Toughest Challenges In 1 Day: Next-Level Customer Journeys • Digital & Automation • New Tech, AI & Bots • VOC & Measurement • Prove Impact, Drive Value • Customer Expectations • Data & Insight • Customer-Centric Cultures • Omnichannel • Fit-For-Future Customer Experience Strategies

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Date and Time

Location

Hotel Novotel Amsterdam City

10 Europaboulevard

1083 AD Amsterdam

Netherlands

View Map

Refund Policy

No Refunds

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