INSPIRATION FOR HIGHER EDUCATION & SOCIAL HOUSING LEADERS

With digital disruption high on most senior leaders’ agendas, questions remain about how to drive behavioural change and realise the promised return from the raft of data collected from investment in digital technologies and platforms.

The two sectors ripe for digital disruption are higher education and social housing. Each recognises opportunities to deliver a more personalised digital experience for staff, students and tenants while reducing the cost of managing assets. Yet legacy IT burdens, a lack of innovation from legacy applications and system providers, culture, and resource constraints are creating significant barriers that demand radical shifts in thinking to move forward.

At this auspicious event – sponsored by BT and Crimson – you’re invited to re-consider the opportunity and explore new avenues that can lead to a successful digital disruption strategy.

ITINERARAY

In addition to inter-industry networking opportunities and spectacular views across London, the evening will include the following insight and inspiration:

• The Future of Customer Excellence: Gain insight from seven years of global research into key trends driving today's customer behaviour. As new channels replace old, we explore how innovation is changing customer expectations.

• Current IT Spending Priorities: Insight from the KPMG-Harvey Nash CIO Survey, benchmarked against the audience's own priorities.

• Disruption At The Speed of Thought: Real-world examples of low-code/no-code development using Microsoft Dynamics 365.

SPEAKERS

DR. NICOLA MILLARD, BT
Award-winning presenter and TED speaker, Dr Millard heads up Customer Insight & Futures in BT’s Innovation Team. She combines psychology with futurology to try and anticipate what might be lying around the corner for both customers and organisations.

TOM CADMAN, CRIMSON
Heading up Crimson’s Microsoft Cloud Practice, Tom has over 25 years’ experience working in a variety of roles across numerous business sectors, technical platforms, and solutions, in the UK and Europe. Career highlights include; being shortlisted as Computing IT Professional of the Year and successufully delivering a fixed price offshore multi-million pound programme.

ROB GRIMSEY, HARVEY NASH
Rob heads a team that writes and publishes the world’s most respected IT leadership survey, launched the world’s first recruitment iPad app, and manages events attended by 1500 people each year in 20+ countries. Rob was previously management consultant in Accenture, where he was an expert in digital customer strategies.