The Essentials of People Management

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Date and Time

Location

Location

St George's Bristol

Great George Street

(off Park Street)

Bristol

BS1 5RR

United Kingdom

Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Overview

This one day course is designed to help new managers learn the fundamentals of effective people management. From initial appointment through to exit, new managers are often unsure about how to recruit, induct, motivate and monitor the people in their team. More often than not, new managers will avoid the ‘difficult’ conversations about performance or attendance, through lack of confidence and experience. This course gives practical insights in to how to hold these management conversations.

Who is it for?

Any new managers who need an introduction to the fundamentals of people management.

Course Content

  • The importance of recruitment and induction
  • The basics of HR that every manager needs to know
  • The skills of an effective manager – listening, questioning and building rapport
  • When to coach, when to direct
  • Setting objectives and monitoring performance
  • Giving feedback
  • How to handle difficult conversations, overcome objections and defuse conflict
  • Dealing with grievances
  • Dealing with leavers professionally
  • Your personal action plan

This workshop can be booked as:

  • a one-off course, please click the button above to get started
  • a credit from a Learning Passport, saving you 17% off the full price, please call us to discuss
  • an In-Company training course just for your team, please call us to discuss

Please call us on 01392 409 198 or email open@crisp-cpd.com if you have any questions

Date and Time

Location

St George's Bristol

Great George Street

(off Park Street)

Bristol

BS1 5RR

United Kingdom

Refund Policy

Refunds up to 7 days before event

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