On this course, you will use your own life experiences in order to improve your skills for dealing with other people. The course focuses in particular on five core conditions for peaceful conflict resolution:
- Healthy self-esteem and self-awareness
- Strong communication skills, including listening and assertiveness
- Willingness to trust others and cooperate
- Clear sense of own values
- Ability to handle conflict and solve problems in relationships
NB: does not address factors relating to domestic violence/abuse
You will receive a set of exercises by email each week for six weeks, to complete on your computer or laptop. You'll probably need to spend about an hour each week working on these, although you will have as long as you need to complete them.
At the end of the course you'll send your finished work back to us, to be reviewed by one of our volunteer assessors. If you have completed the course to the required standard you will be sent an assessment of your work, and an AVP certificate in ‘Understanding and Handling Conflict’.
In order to finish the course, you will be required to complete all the exercises, putting in sufficient time and effort. Otherwise we may ask you to redo one or more of the exercises before we send you a certificate.
More than 6,000 people have already enrolled on the course, with approximately 70% successfully completing it. Over 90% of them said that they had become better at handling conflict and solving problems.
Please note:
- we will send out your first piece of coursework by email within seven days.
- the electronic version of the course cannot be completed on a tablet or mobile phone
- if you don't have a computer or laptop, please send your address to futc.dl@avpbritain.org.uk so that we can post your coursework to you
- for referrals by agencies (NHS, council services, etc.) please contact us via email futc.dl@avpbritain.org.uk for details.
