The Five Behaviours™ Series: Make Conflict Your Competitive Advantage
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The Five Behaviours™ Series: Make Conflict Your Competitive Advantage

By ITDA - Authorized Partner of Wiley

Turn disagreement into progress. In this free 45-min interactive webinar, learn tools to make conflict safe, focused, and productive.

Date and time

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Highlights

  • 45 minutes
  • Online

About this event

Business • Career

Overview

Most teams avoid conflict. Some get stuck in destructive arguments. Very few embrace conflict as a driver of better decisions.

In this interactive 45-minute webinar, you’ll experience the second of Patrick Lencioni’s The Five Behaviours™: Conflict. You’ll learn how trust (explored in Part 1) unlocks the ability to challenge ideas openly, without damaging relationships.

Through safe, structured activities, you’ll see how to turn disagreement into healthy debate — and how ITDA’s The Five Behaviours™ assessment helps teams understand their natural conflict style, so they can adapt and thrive.

What you’ll experience

  • A live debate the undebatable exercise to practise safe, energising conflict.
  • Simple conflict reframes that turn heat into clarity.
  • Insights into how conflict avoidance (or escalation) shows up in teams.
  • Practical tools to surface disagreements early and keep discussions on track.

Why attend?

  • Hands-on and practical: Not theory, but short exercises you can use straight away.
  • Designed for leaders & people professionals: Senior leaders, HR, L&D and OD partners.
  • Essential building block: See how conflict feeds directly into real buy-in (Commitment, Part 3).

About the Series

This session is part of The Five Behaviours™ Webinar Series (25 Sept – 23 Oct). Each 45-minute webinar explores one behaviour: Trust, Conflict, Commitment, Accountability, Results. Join one, or follow the full journey.

Frequently asked questions

Who is this webinar for?

Senior leaders, HR and L&D professionals, and managers who want to strengthen team culture and performance.

Do I need to have joined Part 1 (Trust)?

Not at all. Each session stands alone. But if you joined Part 1, you’ll see how trust links directly into conflict.

How interactive is it?

Expect breakout rooms and short exercises. It’s lively, but always safe and inclusive.

What will I leave with?

Phrases and techniques to make conflict safe, respectful, and productive in your team.

Organized by

ITDA - Authorized Partner of Wiley

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Free
Oct 2 · 5:00 AM PDT