The Full Works Experience for up to Four People - SOLD OUT

SOLD OUT

**NOT DATE/TIME SPECIFIC** - The date/time specified on this ticket does not indicate a Factory Tour booking; this ticket allows the receiver of the voucher to book a Factory Tour on a date and time in the future. 

Please be advised that our tours are very popular, it is best to book your tour on a suitable date well in advance of the intended visit date. 

The ultimate way to experience the home and history of Triumph Motorcycles. The Full Works is an all-inclusive experience from start to finish for up to four people which includes:

• Breakfast roll and hot drink on arrival
• Private fully-guided Factory Visitor Experience and Factory Tour with content exclusive to The Full Works Experience
• Uniquely personalized VIN Plate with Keyring each
• A single copy of the Art of Motorcycles book

This is the perfect experience if you've ever wanted to venture beyond our legendary factory gates. A private guided tour with one of our Brand Ambassadors that starts with the Visitor Experience where you will see some of the most famous and iconic Triumph models of all time, and learn how we design, develop and manufacture our motorcycles. From there you will then head into the heart of our factory.

You’ll be able to get up close to and receive exciting insights into our manufacturing and final assembly processes. It’s a unique opportunity for you and your guests to see exclusively where the world-renowned Triumph motorcycles are created and built.

You will also each take home your very own piece of memorabilia from your experience: a unique personalised VIN plate keyring will be hand-crafted by our team especially for each person in your group. In addition, each group will receive one copy of the ‘The Art of the Motorcycle’: the official story of almost 120 years of Triumph's greatest motorcycles, with never-before-seen photography and personally signed by Nick Bloor, Chief Executive Officer of Triumph Motorcycles.

Here you are purchasing a slot for The Full Works Experience which must be pre-booked before arrival on a date and time to suit the booking holder.

- A first-class, premier experience

- An all-inclusive package with uniquely personalised gifts

- Private fully-guided tour behind the scenes at Triumph’s world-famous Hinckley HQ

For full information on the Triumph Factory Visitor Experience please visit our website.

Participant Guidelines:

Tickets are required as proof of purchase. If you have any allergy or dietary requirements please inform our 1902 Café Team prior to ordering and we will do our best to accommodate. Keyrings, books and other merchandise can only be collected from The Triumph Visitor Experience and are not available for postage. 

If you use a hearing aid, please note that a single ear radio headset is used on the tour. Unfortunately, taking pictures is not permitted on the Factory Tour but is allowed everywhere else within the Visitor Experience. Our Factory Tour is fully accessible to wheelchair users.

FAQs - Factory Tour

How do I Make my Booking?

Once you have placed your order for your private fully-guided Factory Tour for up to four people, you will be contacted by our booking team and offered dates.

Where Does the Experience Take Place?

In the Triumph Visitor Experience, at Triumph's main factory site, located at Normandy Way, Hinckley, Leicestershire, LE10 3BZ, on the A47 between Leicester and Coventry.  The site is within easy reach from the M1, M6 and M69 motorways. If you are travelling by train then Hinckley is the closest station, it is then a short taxi ride to the factory. 

What are my transport/parking options for getting to and from the event?

There is onsite parking for both cars and motorcycles including disabled bays close to the entrance just follow the signposts as you enter the factory grounds.

Will the assembly line be running at the time of my visit?

With regard to any part of the production line running (including final assembly) we can't guarantee whether the line will or will not be running on any given time as this can’t be determined as far in advance when bookings are taken. This is due to the production schedule, global demand, our quality assurance maintenance programmes and shift patterns. We endeavour to show as much of our production process as possible and plan our tours accordingly; however we can't predict all outages in the production process.

What's the refund policy?

If you need to change the date of your experience, or make any amendments to the booking you can contact us by emailing our team on factorytours@triumph.co.uk. We’re sorry, but once a Factory Tour is booked, we're unable to arrange a refund if you cancel.

Do I have to bring my printed ticket to the event?

Yes. Please print or bring a digital copy of your ticket with you as we will need to scan it on arrival to confirm your participation on the tour.

Can I send this ticket to someone else as a gift?

Yes, although we do sell dedicated Gift Vouchers. The Gift Voucher will come in a branded wallet and envelope. You can purchase gift vouchers through our Event Brite Page: https://www.eventbrite.co.uk/o/triumph-factory-visitor-experience-15750977409

Are there any weather restrictions?

Commencing and finishing from our Factory Visitor Experience, our entire tour takes place indoors so whatever the weather, you’ll always be able to get up close to the Triumph motorcycle manufacturing process.

What Should I Wear?

We highly recommend all visitors wear flat, closed-toe shoes during their Factory Tour for comfort and safety. There is a designated locker area for bags and belongings for the duration of your Factory Tour. Please note that you will need to keep cameras and phones in a secure locker during your tour.

How far do I have to walk and for how long?

Please be aware the factory tour route requires a good degree of fitness and mobility. The route is approximately 1km in length and does require participants to be on their feet for the full 1.5hours. There are no seated rest areas on the route. The route is fully wheelchair and mobility scooter accessible, should you wish to bring your own. We can provide wheelchairs if required.

Age Policy

We welcome children of all ages but under 18’s must be accompanied by a responsible adult at all times, as we are a manufacturing facility and safety is our priority. We reserve the right to refuse entry to anyone whose behaviour may affect the safety and enjoyment of our staff and other guests.

How can I contact the organiser with any questions?

If you have any questions please email factorytours@triumph.co.uk and one of our dedicated team will assist you.