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Edinburgh Chamber of Commerce

40 George Street

Edinburgh

EH2 2LE

United Kingdom

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Event description
Training covers essential skills required to supervise staff, building confidence in the application of techniques to improve performance

About this Event

Overview:

Competent and confident supervisors are critical to the success of all organisations. Effective supervision will positively influence employee engagement and retention, team performance and will create a more motivating environment.

All too often however, supervisors are appointed based on good technical work performance and are not given the support to embrace and confidently apply the people skills and approaches that are fundamental to their new supervisory role.

This one-day course will address the essential skills and knowledge required to supervise staff, building confidence in the application of a range of techniques that are used to improve the performance of individuals and the team.

Who should attend?

This course is for newly appointed or existing first level supervisors/team leaders who have not received any formal training in supervisory skills. This is an intermediate level course.

Learning outcomes:

  • Understanding the role and responsibilities of the supervisor
  • Task, team and individual responsibilities – is the balance right?
  • Effective communication skills – the art of effective listening
  • Creating a motivational environment for our teams
  • Applying motivational theory – what can we learn
  • Maximising performance – effective feedback skills
  • Planning and delegating
  • Assertively dealing with difficult situations
  • Action planning for success

Course Director: Joyce Brown

Train your team:

This course can be delivered on site for corporate teams and tailored to your specific requirements. For details contact training@edinburghchamber.co.uk

The ECC training experience:

  • Expert trainers - Passionate specialists who keep up to date with the latest trends in their field
  • Quality delivery - Trainers are assessed annually on the quality of their delivery and delegate engagement
  • Practical training methods - Theory and practical based training to take back to the office
  • Small class sizes - No more than 15 people to ensure you get the most from our trainers
  • Wide breadth of topics - ECC offer over 40 different essential business training courses covering everything from Leadership and Management through to Digital and International Trade
  • 3 learning levels – Beginner /Introductory, Intermediate and Advanced

Cancellation Policy: Click Here

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Date and Time

Location

Edinburgh Chamber of Commerce

40 George Street

Edinburgh

EH2 2LE

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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