The Future of Hospitality: Leadership Insights on an Evolving Industry

The Future of Hospitality: Leadership Insights on an Evolving Industry

By AAB

Where tech meets taste and regulation - join top leaders redefining the future of hospitality, loyalty, and guest experience.

Date and time

Location

Banyan Bar & Kitchen - Leeds

2 City Square Leeds LS1 2ES United Kingdom

Good to know

Highlights

  • 2 hours
  • In person

About this event

Business • Other

Join us for an interactive panel session featuring influential leaders from across the hospitality ecosystem - from tech innovation to ethical sourcing to legal frameworks as they explore how the industry is being reshaped at every level.

Dan Brookman, CEO of Airship and Toggle, has revolutionised how hospitality brands drive loyalty, personalisation, and commerce. With over 30 years of experience from venue ownership to leading a 600% SaaS scale-up, Dan offers real-world insight into building tech that truly supports operators.

Holly Kragiopoulos, Co-founder and CEO of B Corp certified North Star Coffee, brings a powerful perspective on sustainability and purpose-driven business. A licensed Q Grader and advocate for ethical sourcing, Holly has grown North Star into a respected B2B, B2C, and retail brand that proves values and growth can go hand in hand.

Felicity Tulloch, Partner and Head of the Leisure Team at Kuits Solicitors, adds her legal expertise. Recognised as a ‘Leading Individual’ in Legal 500, she has worked on some of the North’s most high-profile licensing matters. With 15+ years’ experience shaping Manchester’s night-time economy, Felicity brings a critical lens on regulation, compliance, and the frameworks that underpin successful ventures.

Matt Willacy, Head of Sales and Marketing at For-Sight, has over 25 years’ experience in hospitality technology. Having held senior roles with leading PMS, RMS, and CRM providers, he now helps hotels harness guest data to drive revenue, engagement, and loyalty. At For-Sight, Matt leads growth across the UK, Europe, and the US, showcasing the transformative impact of data-driven marketing on hotel performance.

This highly interactive session will feature live audience Q&A and open discussion designed to inspire new thinking and collaboration across disciplines. Whether you're an operator, tech founder, legal advisor, or brand strategist, this is your chance to connect with the minds shaping the future of hospitality from every angle.

Organized by

AAB

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Free
Sep 25 · 4:00 PM GMT+1