Question 1

How long does it takes to complete the distance?

Accepted Answer

The amount of time it will take you to complete this challenge depends on your fitness level and exercise type. You can set your own timeframe goal from 1 week to 18 months to complete each challenge. This goal can be easily changed at any time if you want to extend or shorten it.

Question 2

If I purchase a package with a medal included when do I receive my medal?

Accepted Answer

Medals are sent out to you once you have completed your challenge distance. We will notify you via email once your challenge is completed to confirm your delivery address.

Question 3

Can I log multiple exercise types?

Accepted Answer

Yes - You can log any distance-based exercise that you do. The common ones that we have settings for are: Running (indoor and outdoor), Cycling (indoor and outdoor), Rowing, Walking, Skiing, Swimming, Eliptical, Wheelchair

Question 4

How do I enter a distance towards the challenge?

Accepted Answer

You can log distances using two methods: Manually - sign in to your account online, click the orange plus icon at the top, select your exercise type, add a distance and boom, you're done. Automatically – we support connecting to: Strava, Garmin, Fitbit, Polar, Suunto and Wahoo Fitness

Question 5

What is a mini medal?

Accepted Answer

Our mini medals are a smaller version of the main medal but are just as awesome! Use them as a keyring for yourself so that you can show off your achievement on a daily basis. Take part with your child and let them have their own mini medal, or with your dog and let them have their own collar medal.

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