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The Importance of a Customer Journey
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The Importance of a Customer Journey

The Importance of a Customer Journey

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Brasserie Blanc

5 Castle Street

Farnham, United Kingdom

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Event description

Description

Why is your Customer's Journey so important?  And how does it impact every aspect of your business, even the non customer facing parts.

Taking a whistle stop tour to see how everything you do in your business impacts your customers experience which cover their entire journey with you. From the moment they discover you to infinity and beyond…or even further.

The Speaker

Adrian Brown:

Business Coach, Consultant, Mentor, passionate builder of Motivated, Inspired and Engaged teams of Individuals committed to delivering excellent Customer Experiences all of the time.

Discoverer of The Natural Law Of People - catalyst for the Contribution Revolution.

Also insane foodie, yachtie, and dancer

Who is this talk for?

This talk is for business owners who want to understand how they can improve their customer spend by delivering truly outstanding customer experiences that take their customer along their ideal experience of your business

What will you get out of the talk?

Attendees will identify the parts of their customers' journey with them that are poorly defined, not delivering value to their customer or in some cases impeding the relationship

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Date and Time
Location

Brasserie Blanc

5 Castle Street

Farnham, United Kingdom

View Map

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