£360

The Leading Supervisor 2 days Foundation course

Event Information

Share this event

Date and Time

Location

Location

Grand Harbour Hotel

West Quay Road

Southampton

SO15 1AG

United Kingdom

View Map

Refund Policy

Refund Policy

Refunds up to 7 days before event

Friends Who Are Going
Event description

Description

Just imagine if you communicated esquisitely and behaved in a manner that truly motivated and engaged others to achieve their best performance and business results, imagine being recognised as the supervisor that can achieve that in a varied and fast paced customer focused environment. Come and find out what it takes.

Will I benefit? If you are responsible for leading a team to get results, either newly promoted or with no official preparation into the role of people-leader, this course is for you.

Day One and Two are the foundation modules:

  • Distinguish the need to apply an appropriate mix of managerial and leadership behaviours

  • Select the right connections in the Service Profit Chain

  • Practice Four Techniques to Engage the Team

  • Identify the development levels (i.e. competence and motivational levels) of staff by task

  • Assess different situations and adjust an appropriate balance of directive and supportive leadership behaviour styles accordingly

  • Be sensitive to over or under-supervision and be flexible in dealing with staff of different/changing competence and motivational levels

  • Discuss ways to Manage the Boss

Register separately for Module Three on 2nd Aug 17 and Module 4 on 17th Aug 17

FAQs

How can I contact the organiser with any questions?

e-mail paola@scandurraconsulting.co.uk

What's the refund policy?

70% of the ticket price is refunded if a cancellation e-mail is received 7 days prior the first day of the event.

No refunds for No-Shows

Do I have to bring my printed ticket to the event?

Your printed ticket is required for registrations purposes on arrival at the event.

Is my registration fee or ticket transferrable?

It is possible to transfer the fee or ticket to another module or person, this needs to be pre-arranged by e-mail.

Share with friends

Date and Time

Location

Grand Harbour Hotel

West Quay Road

Southampton

SO15 1AG

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

Save This Event

Event Saved