The Loyalty Formula: Key Strategies for Exceptional Customer Service
How to ensure your customers and clients receive the very best customer service every time and become your biggest advocates
Location
Online
Agenda
9:30 AM - 12:30 PM
Customer Service Excellence with Business Coach Tina Collins
Tina Collins
Good to know
Highlights
- 3 hours
- Online
About this event
Customer Service can make or break a business!
We all remember how we felt on the receiving end of poor customer service and conversely, we have all been pleasantly surprised by customer service that goes above and beyond. Which do you want for your company?
This half-day workshop will help your team deliver excellent customer service, every time, so that your customers are delighted, return repeatedly, and become your biggest advocates.
This is suitable for anyone who deals with customers face-to-face, online, or via social media.
We will cover all the aspects you need to make your business stand out and deliver exemplary customer service.
Ensure your team surprise and delight your customers every time.
Frequently asked questions
3 hours with short comfort breaks
£195 per attendee
Yes, the group size is kept deliberately small so that every attendee has an opportunity to discuss their personal challenges and to find solutions that work for them.
Yes, the group size is kept deliberately small so that every attendee has an opportunity to discuss their personal challenges and to find solutions that work for them.
We understand that circumstances may change. If you are unable to attend the event, please contact us at least 48 hours in advance to discuss refund options.
Yes. I am committed to delivering the highest level of quality in everything I do. If you do not feel you benefitted from attending the workshop, I will refund your fees (less the Eventbrite fees). That’s a guarantee.
This workshop can be delivered in-house for your team. If this is of interest, please email tinacollins@accelerate-business.co.uk.
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