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Leicester Safeguarding Children Partnership Board and Leicestershire & Rutland Safeguarding Children Partnership work together to provide safeguarding learning. The learning supports all who work to safeguard and promote the welfare of children & young people.

Learning, development and training opportunities can support individuals, managers and organisations in understanding and undertaking their safeguarding roles and responsibilities in a confident, competent and committed manner.

The responsibility for organising safeguarding learning belongs to individual organisations. However, there are a range of specialist safeguarding events and other related learning that can support multi–agency safeguarding across Leicester, Leicestershire & Rutland. Please note that when you book through these pages we might use some of the information you provide to invite you to upcoming events, and/or use this information to provide statistics for your Local Authority.

The LSCP ‘Multi-Agency Training’ is funded by both LSCP boards & local partners. Therefore, the programme is designed to meet the learning needs within Leicester, Leicestershire & Rutland. To be sustainable, there may be a charge to attend and this is set out in the Charging Policy.

CANCELLATION POLICY:

Booking and Cancellation Policy from 1st April 2021 for all training and events, this includes both free training and events, and those with a booking charge:

• Places can still be cancelled, with refunds offered, up to 7 days prior to the training/event taking place if you know that you are unable to attend, you do this on Eventbrite. If you need to cancel your place on ANY training and you inform us at least 7 days in advance of the training, we may be able to offer you an alternative date within the same term. The name of the delegate (the name on the event ticket) can be changed at any time by logging into your Eventbrite account and navigating to ‘Tickets’ which can be found by hovering over your avatar.

Unfortunately, we are unable to offer any refund of booking fees made if you cancel a place after the 7 days cancellation offer has ended.

• If a delegate from an organisation did Not Attend (NA) and we have not been informed this will be noted as NA. To ensure the service is able to continue to offer subsidised training and this cost isn’t passed on to everybody, we have made the difficult decision to freeze those places to providers who continue to not attend preventing others to access the training.

Any organisation which has a record of 2 NA’s within a period of 2 months, will not be able to book onto any LSCPB training or event advertised on Eventbrite for a period of 3 months from the last NA. This freeze on access to training can be lifted immediately by the organisation paying the cost of the event missed, in most occasions this cost will be considerably higher than the amount paid at the point of booking. Up to the maximum of £40.00.

Please note the freeze applies to the organisation and not just the named staff, therefore providers will not be able to book any training/events during the freeze period.

We know that sometimes delegates find it difficult to access virtual training. We will do our best to support you to join the event. Please email lscptraining@leicester.gov.uk or call 0116 454 3951 and ask to speak to the Training Team immediately and support will be offered. Delegates who contact us in these circumstances will not be recorded as NA and if possible, an alternative event will be offered.

If support is unable to be offered due to the session taking place out of normal office hours or a continuation of technical difficulties, you must still email or call and leave a message at the time that you cannot access the live event so it will not be recorded as NA.

Remember you can log into your Eventbrite account and change the details of each delegate (ticket holder) at any time prior to the training taking place by logging into your Eventbrite account and navigating to ‘Tickets’ which can be found by hovering over your avatar.

If LSCPB cancels a training for any reason we will offer an alternative training or date, or refund of fees paid.

Training Bookings on Eventbrite ‘Top Tips’:

• Create an account on Eventbrite and remember your login details

• To speed up future bookings you ‘can’ save a debit card and/or PayPal account to your Eventbrite account, so you don’t have to enter your payment details each time you make a booking

• You can log into your account and change the delegate name on your tickets at any time

• You can see what training sessions/events you have booked at any time

• Click ‘FOLLOW’ on the LLR Safeguarding Children Partnerships so you can easily find our training sessions in future

• You can typically book more than one places on each training

• It is the responsibility of the setting to ensure that staff members are aware of the training sessions they are booked onto and sufficient cover has been arranged

• Training queries should be directed to lscptraining@leicester.gov.uk

• You can add events to your ‘calendar’ (outlook etc)

• ‘Your Information’ is the person making the booking

• Ticket is the Delegate/Person who will be attending the training, the name entered here will be displayed on the training register (please ensure this is correct)

• Correctly enter the name of your LA, agency, organisation, charity, school, or setting etc. Again, this will be shown on the register and tells us which provisions are being represented on the training/event

• Correctly enter the relevant email address and telephone number; by creating an account this information will be saved and you will not need to enter it each time you make a booking.

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