£75 – £390

The Not-For-Profit Managers' Toolkit

Event Information

Location

Location

Community Foundation for Tyne and Wear and Northumberland

Philanthropy House

Woodbine Rd

Newcastle upon Tyne

NE3 1DD

United Kingdom

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Event description

Description

The Not For Profit Managers’ Tool-Kit is a series of 6 masterclasses designed to give not for profit managers high level skills in people management, personal effectiveness and change management. The six masterclasses form a comprehensive ‘tool kit’ – but each stands alone, focussing on a key skill. It is for anyone who is tasked with managing others, getting the best from team members, guiding colleagues through difficult times, maintaining morale and helping people face demanding professional challenges. That includes chief executives, project managers, team leaders, fundraising managers and trustees. The programme will benefit both experienced non-profit professionals as well as 'emergent' managers - those who intend to develop a career in non-profit management.

Module 1 - Managing Your Team Effectively (Monday 8th May, 2017): Some folks can look back on having a manager, or managers, in the past who were able inspire, support, galvanise and bring out the best in their team. Others have had managers whose every thought, word and action seemed designed to achieve just the opposite! In this session we’ll argue that the ability to lead and inspire others is not a wonderful gift that some lucky people are born with. Rather it is the consistent day to day application a few simple, but very powerful principles. This module will examine those principles whilst looking at the difference between leadership and management, how your management style should not be fixed, but fluid – and how and when to change it, how different personality ‘types’ relate to one another in the team (and what to do about this) and how to conduct a Team ‘M.O.T.’ The day will be a mix of trainer led input, round table discussion and practical exercises. We'll include sections on Ken Blanchard's Situational Leadership Model, Meredith Belbin's Team Role Preference Analysis and Jim Collins' 'Good to Great' Model.

Module 2 - Managing Difficult Behaviours (Thursday 8th June 2017): But what if we do everything right, as described above, and we still have some people in the team who are just impossible to manage? The Needy, the Whiney, the Angry, the Cynical, the Arrogant, the Lazy – and so on. Well, we believe that it’s rarely that people are bad – whilst it might of course be the case that their behaviours are. This module will look at typical types of difficult behaviours, 5 key responses, how to change their behaviour by modifying your own, how to prevent difficulty through better communication, how to build ‘emotional capital’ and how to defuse, calm and avoid confrontation.

Module 3 - Motivation and Performance Management (Thursday 6th July, 2017): This module digs deep into what really motivates people (it might not be what you think!). We’ll show how to motivate with the right choice of words, motivate with the right actions, apply various theories of motivation (from the classic canon of thought leaders on the subject), help people set inspirational (yet achievable goals) build rapport and trust, deliver effective feedback and build all of the above into your supervision and appraisal processes.

Module 4 - Influencing and Negotiating Skills (Monday 4th September 2017): In this module you will learn how to influence other people and how to apply this to the situations where you have to negotiate. We’ll look at some fascinating research from the USA on how people are programmed to act in certain ways and how this can be utilised to get them to think and do what you need them to. We’ll examine the key techniques used by ‘win/win’, principled, negotiators, so that you can win the negotiation whilst maintaining the relationship. And we’ll give you a toolkit of tactics (from using concessions, setting limits, establishing ‘anchor points’, referring to a ‘higher authority’, using your BATNA, etc) should they decide to play ‘hard-ball’!

Module 5 - Managing Yourself (Wednesday 4th October, 2017): This session will help you to improve your time management and also give you emotional and psychological tool to ‘roll with the punches’ when the pressure of work gets too much. Specifically we will cover the following. Time Management: prioritisation techniques, delegation strategies, creating schedules that work, dealing with interruptions, meeting management etc). Improving Personal Effectiveness: Drawing on the latest psychological and neuroscience developments we’ll present a number of mental ‘hacks’ to help you build your core confidence. These will include self-talk, visualisation, well-formed outcomes and stress management.

Module 6 - Managing Change (Thursday 2nd November, 2017): There’s no way around it – people usually hate change. They feel threatened, morale plummets, and performance suffers. We’ll show you how to spot the 15 reasons change usually fails, manage the process of change to minimise disruption, overcome people’s objections and develop a change leadership style that will keep your people on board and ensure that the change you’re working toward is embedded and accepted quickly.

FAQs

What are my transport/parking options for getting to and from the event?

There are car parks within 5 minutes walk of the venue at Regent Centre, Gosforth Asda, Gosforth Pool and Library

How can I contact the organiser with any questions?

Call Mark on 07515 386439

What's the refund policy?

If you find that you can't make it, we'll try and resell your ticket. If we are successful, then there will be no charge to you for a cancellation. However, if re-selling is not possible, the following charges apply. Up to 7 days before an event, no refund; 8 to 14 days, 25%; 15 to 21 days, 50%; 22 to 28 days, 75%; more than 28 days, 100%. Tickets can be transferred to a colleague, or colleagues at no cost, at any time.

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Location

Community Foundation for Tyne and Wear and Northumberland

Philanthropy House

Woodbine Rd

Newcastle upon Tyne

NE3 1DD

United Kingdom

View Map

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