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ERDF logo and Collaborate logo

The People Manager - Workshop


Delivered by:

tbc

Workshop Content:

Better business from better people

The success of any tourism and hospitality business truly boils down to having great people making customers happy. That means your people manager skills need to be excellent and that is the aim of this workshop.

Highlights include:

  • What employees really want

  • How to motivate them

  • How to hire and when to fire

  • Managing the millennials – your likely core workforce

  • Managing casual or agency staff

  • Delivering criticism the right way

  • Handling problem people

  • Cross training for motivation

Top 3 Benefits of Attending:

  • What Employees really want

  • How to motivate them

  • Handling problem people

Pre-requisites:

There are no pre-requisites for attending this workshop.

Follow on courses:

Other workshops relating to the People Manager Workshop are: Team Leaders Workshop & Leaders Workshop.

Who should attend?

This workshop has been created for anyone with the responsibility of hiring and building a vibrant customer-focused workforce in any tourism or hospitality industry.

Agenda

13:15 - 13.30 - Arrival & Registration

13.30 - 16.30 - Workshop

Please note that lunch will NOT be included in this workshop.

If you have any special requirements, please contact Leicestershire Promotions on 0161 225 4074 or email: tourism@winningmoves.com


Directions: TBC

Event Terms:

Support under the Collaborate Support for Tourism Businesses Programme provided by Winning Moves and Leicestershire Promotions is only available to Leicestershire based tourism SME’s and therefore Collaborate Support for Tourism Businesses Programme have the right to cancel events at anytime if we do not receive sufficient quantities of Leicestershire businesses attending.


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