£167.85 – £335.12

The Performance Coach - In Partnership With Harrison Clark Rickerbys Ltd

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Harrison Clark Rickerbys Ltd

Overross House

Ross Park

Ross on Wye


United Kingdom

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Event description


The Performance Coach.

In today’s business world Leaders need to develop enhanced communication skills to create alignment and agreement with their employees to achieve desired performance levels. It is proven that fostering a culture of open dialogue, especially around high stake, emotional, or risky topics, at all levels of an organisation will generate growth and productivity. This course will stimulate and support Leaders to conduct crucial business and performance conversations that may have been a barrier to success in the past. It will also generate a sound understanding of Employment Law and the boundaries in which Leaders can operate to achieve a culture shift in behaviour, and improved organisational performance.

What is a Crucial Conversation?

Crucial conversations take place every day, in every workplace; or at least they should. They are discussions between two or more people where the stakes are high, there is a difference of opinions, and emotions run strong. The difference between average and great workplace performance lies in how people handle these difficult conversations.

At the heart of all workplace challenges are conversations that are not being handled correctly, resulting in strained relationships and diminished results. Often, we consider the potentially negative repercussions of speaking up and getting it wrong, but rarely consider the cost of silence for ourselves and our organisation.

Course Objectives?

The Performance Coach offers you a blend of facilitator-led group discussions, exercises, and live skills sessions to learn how to tackle difficult situations that may occur in the workplace that you, as a leader, must resolve. The training programme will enable you to:

  • Develop a unique/natural coaching style that will enhance workplace performance

  • Identify the conversations that are keeping your team from their desired results

  • Understanding why we sometimes avoid these conversations

  • Speak persuasively not abrasively, no matter what the topic

  • Make it safe for others to share their honest opinions

  • Deal with people who either clam up or blow up

  • Gain control of your own emotional responses

  • Disagree without being disagreeable

  • Influence without exerting force

  • Understand the context of Employment Law & taking action

When you have the right coaching skills to discuss difficult workplace issues, the individuals, groups and teams you are in contact with have improved ability to resolve disagreements. This then improves teamwork, decision making, employee engagement and staff retention which all contributes to increase productivity and effectiveness.

Day 1

Understanding the Context of Employment Law & taking action:

  • Employment Law update from Harrison Clark Rickerbys Solicitors Ltd

  • Keeping it real and relevant to the workplace

  • Identifying key performance issues

Develop a unique/natural coaching style that will enhance workplace performance:

  • Why and what is coaching for performance

  • Types of conversations

  • Procrastination & avoidance

Communication styles:

  • Make it safe for others

  • Deal with difficult people

  • Understanding emotional responses

  • Disagree without being disagreeable

  • The power of Influence

The conversation:

  • The power of preparation

  • Structuring

  • Key soft skills

Day 2

Performance Coach Clinic:

You will prepare and conduct crucial conversations relevant to your workplace using a bespoke scenario delivered by our Real Players. From these live skills sessions, you will receive in the moment feedback on your coaching style and hints and tips on how you can improve to get the results you need. The bespoke scenarios used will enable you to:

  • Practice a challenging conversation in a safe learning environment

  • Follow-up with feedback from our facilitators to embed the new skills

  • Grow your confidence in difficult situations

  • Deal with a lack of performance improvement

  • Challenge safely & appropriately

As part of the course you will be issued with relevant hand-outs, photos, videos and a written report detailing your feedback from the live skills sessions for future review.


What are my transport/parking options for getting to and from the event?

This is a non residential course, however there is a Premiere Inn within less that half a mile from the venue. There is amble free parking on site for the duration of the course.

What can I bring into the event?

Real workplace performance challenges to put to our legal experts.

How can I contact the organiser with any questions?

07402 998815 or emma@choosetogrow.co.uk

Do I have to bring my printed ticket to the event?


Is my registration fee or ticket transferrable?

Yes as long as you inform the organiser prior to the event taking place.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes as long as you inform the trainer before the event takes place.

What's the refund policy?

We do refund costs depending on the timing of the refund request. Our refund policy can be found on our website www.choosetogrow.co.uk

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Date and Time


Harrison Clark Rickerbys Ltd

Overross House

Ross Park

Ross on Wye


United Kingdom

View Map

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