Have you ever wondered why some of your team at work (and even your nearest and dearest at home) – just don’t seem to hear what you are saying, and therefore the things that matter just don’t get done?

Why is it that sometimes communication just seems so difficult and why is it that almost without exception there isn’t one organisation (or couple) that don’t think communication could be better.

If this can be improved - can you imagine how this would benefit your day to day dealings with people, your business and your personal relationships?

Well, help is at hand.

How we communicate directly affects how our message is received. We each have a very characteristic behavioural and communication style, and a way in which we build and manage relationships. Throughout our lives a variety of behavioural patterns are reinforced and become habits and whilst our habits make us fairly predictable, everyone has different habits.

And these styles can be determined using a programme called DISC.

So what is the benefit of working our your DISC profile? Well, understanding both how we communicate, and others hear, can have a dramatic positive impact on the effectiveness of communication.

The DISC programme analyses a person’s behaviour and communication based on four main segments which are determined through a series of questions.

This will tell you:

• who likes direct communication and who prefers a more gentle approach

• who is extrovert and who is introvert

• who is good at coming up with ideas and who will implement those ideas

• who is good at talking to people (good for sales) and who likes to deal with the financial details

Getting to know your employees improves mutual communication and leads to a more enjoyable work environment and increased productivity – and that is good for your business!

So, if you would like to improve your business with a better understanding of your teams and employees, join us for this workshop which will help you identify the different styles and patterns of communication and behaviour and help you to speak their language.

The presenter is Marian Hackett who is an accredited DISC practitioner, psychologist and CBT therapist and has trained many clients and teams to use DISC profiling to vastly improve communication and productivity through better relationships both in the workplace and at home.