FAQs

Are there ID requirements or an age limit to enter the event?

Under 16 are admitted free of charge when accompanied by an adult

What are my transport/parking options getting to the event

Information on Transport and parking options will be updated closer to the event

Disabled Parking/Transportation

There will be designated parking for Blue Badge Holders on site. More details to follow.

Should assistance be required on site please contact the nearest volunteer.

Event Mobility

Event Mobility provides electric scooters and manual wheelchairs at events nationwide for use by the disabled, elderly and mobility impaired. The Event Mobility Trailer & Tent will be located at the entrance gate. The electric scooters are £30 and manual wheelchairs are £10 to hire.

Contact Number::+44 (0) 1386 725391

Website:http://www.eventmobility.org.uk

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.

What can/can't I bring to the event?

No picnics / picnic hampers allowed

The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however
phones must remain on silent at all times.

The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means
in any format or media including any such by mobile phone or other wireless device is not permitted.
Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by
CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/
or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.

All promotional, commercial, political, religious or offensive items of whatever nature including, but
not limited to, clothing, banners, signs, symbols and leaflets are prohibited.

The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of
stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions
or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or
event management to revoke this ticket and to eject the holder without compensation.

Where can I contact the organiser with any questions?

Please contact European tour ticket office

By telephone:UK 01344 840550 , Outside UK +44 1344 840550

By email: tickets@europeantour.com

Is my registration/ticket transferrable?

Tickets are non transferable. Any transfer of this ticket will render it void.
The ticket remains the property of the Tournament at all times.

Do I have to bring my printed ticket to the event?

Etickets can be printed or used on a mobile phone.

Souvenir tickets must be brought to the venue.

Lost, stolen or damaged tickets cannot be replaced

What is the refund policy?

Tickets cannot be refunded or exchanged.

The Senior Open Presented By Rolex 2019