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The Service Desk - Resolver Connect Chat Training Session TCH (LCT_03)

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4208/N

United Kingdom

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PLEASE NOTE THIS IS ONLY FOR SERVICE DESK RESOLVERS
The Service Desk – Resolver Connect (Chat function)
The Service Desk; Resolver Connect will enable resolvers to contact other resolvers in a 'live' chat session.
This 'live' chat functionality will only be available for the Resolver Community and it will allow quick collaboration, resulting in quicker resolution of calls logged.
Please make every affort to attend as there 3 ways to use Resolver Chat and we want to ensure you use it the correct way for you and your team

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4208/N

United Kingdom

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