The Tools and Techniques of Strategic Influence

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Woodlands Hotel Leeds

79 Gelderd Road


LS27 7LY

United Kingdom

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Event description


In the past the job of a manager was to make things happen through people they controlled. Today’s managers still have to make things happen but they’re less likely to control directly the people they rely on.

The ability to develop strong relationships and influencing others are paramount.

Success at work at any level depends on your ability to establish credibility quickly, communicate persuasively, listen and deal effectively with a variety of different personalities, work smoothly and efficiently with others whilst enlisting their support as well as communicating with impact. We continually work on ways to exert our influence but often fall short.

This innovate workshop draws from the skills many of the world’s best change agents and influencing tools, creating a powerful model for behaviour change and becoming an even more powerful influencer.

Key objectives;

  • Identify the high-leverage behaviours that are essential to successful influence- the thee keys to influence

  • How to build rapport, influence and to sell your ideas to different personality types

  • The six sources of influential thinking and how to use them effectively- personal, social and structural factors.

  • How to communicate effectively by demonstrating competence and connection

  • Understand the ten principles of persuasion

  • Techniques to get to know and really understand the other persons point of view

  • Knowledge of and techniques to avoid the classic mistakes in persuasion and negotiation

  • Deal effectively with conflict and develop a greater ability to deal with objections as they arise and think on your feet.

  • How to earn the currency of influence- the 9 principles of trust

  • How to listen to truly understand- the 5 levels of listening

Programme Duration: Two days, 9.00am-4.30pm

Who will benefit from attending?

Anyone from senior manager to team leader who needs to develop their communication skills, understanding of different personality types and develop their ability to influence and persuade others of their point of view or way of thinking.

Comments from recent participants:

Very useful. It should be made mandated for managers at all levels.

The programme is detailed and comprehensive.

Excellent. Extremely helpful.

Excellent. The day flew and was very informative.

Really informative. Really enjoyed the course; not a dry subject as I had pre-empted.

Actually really good and I will utilise a lot of my learning today and hope to read recommended books.

Thought provoking. Practical techniques which I will definitely use.

Great- A course I will recommend to colleagues.

A great list of tools and techniques which can be used in the working environment to influence others and resolve conflict.

Well worth attending at whatever level, as you always have someone you need to influence.

A very useful and informative course for anyone wanting to develop relationships internal and extend to the department within the trust.

Who we are:

The team at PDG have been delivering professional development training courses for nearly 30 years. Our programmes support the growth of your business and it's key people by changing the fundamental core attitudes and behaviors that measurably improve individual and business performance.

Our range of development courses include;

Leadership and Personal Excellence Programme

Management Development Programme

Powerful Business Presentations

Soft Skills for Techies

How Millennial Managers Become Great Leaders

Assert Yourself , Build Confidence and Develop Your Personal Potential

How to Handle Multiple Demands on Your Time

How to Hold Tough Conversations Respectfully

Introduction to Project Planning and Management

Open programmes run in Leeds and other locations throughout the UK.

Tailored programmes are delivered both in the UK and Internationally.

Please contact us to discuss your specific requirements; info@performancedg.com

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Woodlands Hotel Leeds

79 Gelderd Road


LS27 7LY

United Kingdom

View Map

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