The Travel & Tourism Online Course

The Travel & Tourism Online Course provides comprehensive training for learners seeking expertise in the travel, tourism, and hospitality industries. This course covers key aspects of Travel & Tourism, including tour operations, marketing, customer service, transport management, sustainable tourism, crisis management, and post-COVID travel strategies. Students will gain practical knowledge in managing tourism products, attractions, and services while ensuring customer satisfaction and operational efficiency.

The program emphasizes global Travel & Tourism trends, strategic planning, and industry best practices. Learners will explore hospitality management, logistics, supply chain, e-hospitality technologies, and human resource management. Additional modules on party planning and event management equip students with specialized skills to create memorable experiences for clients. Completing this course prepares participants to excel in worldwide Travel & Tourism careers with professional competence and confidence.

Learning Outcomes:

1. Understand core principles of Travel & Tourism management for professional success.
2. Apply marketing strategies to promote tourism products and services effectively.
3. Develop customer service and communication skills to enhance visitor satisfaction.
4. Manage transport, logistics, and supply chains in Travel & Tourism operations.
5. Implement sustainable tourism practices and respond to post-COVID travel challenges.
6. Coordinate hospitality, event planning, and operational tasks efficiently worldwide.

*** Additional Gifts ***

• Free Life coaching Course

Course Curriculum:

Travel & Tourism Modules:

• Introduction
• Products and Services
• Tour Operating and Travel Retailing
• Marketing
• Developing Communication Skills
• Customer Service and Satisfaction
• Crisis and Visitor Attraction Management
• Transport Management Procedure
• Tourism in the New Normal World/ Post COVID Travel Destinations
• Sustainable Tourism
• Public Awareness Campaigns
• Brexit and its Impact
• Travel and Tourism Issues to Contend with
• Human Resource Management in Travel Industry

Hospitality and Tourism Management Modules:

• An Overview of Hotel Industry
• The Process of Selection and Recruitment in the Hospitality Industry
• The Process of Development and Training in Hospitality Industry
• Management of Front Office Operations
• Management of Housekeeping, Engineering and Security Operations
• Management of Food and Beverage Operations
• Management of Service Quality in Hospitality Industry
• Marketing in Travel and Tourism Business
• Accounting in Hospitality Industry
• Customer Satisfaction
• E-Hospitality and Technology
• Introduction
• Tourism in the New Normal World/ Post COVID Travel Destinations

Transport and Logistics Modules:

• Introduction
• Planning Framework for Logistics
• Supply Chain Management
• Logistics Management and Organisation
• Sourcing, Purchasing, and Procurement
• Channels of Distribution
• Supplier Relationship Management
• Inventory Planning and Management
• Principles of Warehousing
• Transport Management
• Negotiation Techniques
• Customer Service and Logistics

Party Planner Modules:

• Introduction
• Types of Parties - Overview
• Skills You Need to Be a Party Planner
• Starting Your Party Planning Business
• Party Planning Business Functions
• Initial Planning & Budgeting
• Guest Demographics
• Choosing a Theme
• Venue Requirements
• Food and Beverage
• Vendors Every Party Planner Should Know
• Generating a Client Base
• Networking
• Making the Party Memorable

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.