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The UX Crunch: Designing for eCommerce

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Location

Barclays Rise London

41 Luke St

London

EC2A 4DP

United Kingdom

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Refund Policy

No Refunds

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Description

The UX Crunch: Designing for eCommerce

The British high street is continuing to diminish, between 2020 and 2030 half of the UK’s existing shop premises will have disappeared and 100,000 stores will close, leaving just 120,000 shops on our high street. That’s because by 2030 eCommerce will account for around 40 per cent of all UK retail sales.

This event will be the official launch of our eCommerce Design Summit!

Designing for eCommerce has never been more important...

Join us for an evening of theoretical knowledge, insights and case studies from some of the UK's leading designers and brands!

Featuring

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TICKET ONLY EVENT

Please make sure you purchased a ticket to secure your place! Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and Pizza!

Important please note - tickets are NON-REFUNDABLE as we have limited seating and have to purchase the correct amount of drink.

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THE UX CRUNCH

Tech Circus is a networking and educational events company specialising in UX Design, Fintech and Search. Founded in 2013, our flagship event 'The UX Crunch' has quickly grown to become Europe's leading UX event. We are revolutionising the way Digital Creatives network and improve their knowledge of the field. We host a range of monthly event’s in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.

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OUR PARTNERS

TESTING TIME

TestingTime AG has been recruiting and supplying selected test users for user tests, interviews, focus groups, diary studies and online surveys since 2014.

There are no professional testers or “study junkies” in Testing Time's pool. Their members know that they can only take part in tests at a maximum rate of one per month and one per customer. They also validate candidates over the phone and let customers rate test users to guarantee a high-quality panel. That’s why Testing Time's online portal www.testingtime.comfrequently gets business from the likes of Zalando, Swisscom, Deloitte, UBS, AXA, Trivago and Heineken.

Knowit

Knowit is a niche recruitment agency that specialises in building Product, Engineering & UX Design teams across London, Manchester and the USA. What makes them different? A community-driven approach, an emphasis on continuously learning about their respective markets and an unparalleled network. Knowit’s unique process doesn’t just build your team or find you the right role; they help you to develop your talent strategy and interview processes, support you with your interviews and work with you to improve your CV.

Seamless.ly

Seamless.ly is a new networking app that connects people with the touch of a button thanks to wireless technology.

The app is specifically designed for people that regularly attend meetups, meet with new clients or go to other events and struggle to stay in touch with their new connections. In addition, it's ideal for connecting with your prospects, customers and partners from behind your desk.

Gone are the days of manually entering and updating contact details in your phone or searching for that business card of the person you met at an event last week.

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THE EVENT

Tuesday 29th January @ 41 Luke St, London EC2A 4DP

Space for 150. Doors are opening at 6pm, with introductions at 6.20pm and talks beginning at 6.30pm sharp. There is a lot to get through, so we'll have a tight schedule, so please arrive on time to see the first presentation!

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AGENDA

6.00pm - 6.30pm: Drinks and Networking
6.30pm - 7.30pm: Intro and Talks 1 & 2
7.30pm - 7.50pm: Drinks and Networking
7.50pm - 9.00pm: Talk 3 and Q&A Panel
9.00pm: Leave venue & head to a local bar for continued networking

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TALKS & DISCUSSION

Steve Kato-Spyrou - UX Manager - John Lewis

Steve is helping develop test and learn thinking at an organizational level. He has designed the components for the componentization of the John Lewis and Sky.com sites, in order to create a consistent customer experience and drive production efficiencies.

Hear from one of the biggest brands in retail about their use of service design to integrate omnichannel by stitching together online and offline. Learn how they have reviewed the relationship between marketing & customer, initiated tests and learns, value prop designs, channel prioritisations and customer-centric validation techniques to deliver market leading customer experience.

Andrea Jezovit - Senior Product Designer - Eurostar

Andrea specialises in product discovery. She's currently helping multiple teams at Eurostar to learn about their customers and design and test new products and features, including Eurostar’s first Alexa skill. She’s previously worked with the Guardian, Microsoft UK, Springer Nature and Aviva. Along the way, she’s developed methods for getting teams into a rhythm of continuously learning alongside delivery.

What are the challenges of adapting train ticket search into an Alexa skill? Would it really be possible to break travellers’ existing habits and encourage them to book tickets through voice?

Following her research and work on the skill, Andrea now believes there is a real opportunity to make travellers’ lives easier through voice. She’ll share her story and advice for others thinking about voice.

Chris Gibbins - Director of User Experience & Optimisation - Biglight

Talk and bio to follow...

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Date and Time

Location

Barclays Rise London

41 Luke St

London

EC2A 4DP

United Kingdom

View Map

Refund Policy

No Refunds

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