Come and climb a great big tree!!

As part of the National Trust's 50 things to do before you're 11 and 3/4's we bring you The Great Big Tree Climbing Company.

Two highly skilled and friendly instructors can help all ages reach new heights in a fantastic tree in picturesque parkland. They will teach you how to enter a tree's canopy using ropes, knots and karabiners, whilst being securely attached in a harness at all times. Once at the top of the tree you will gain an experience which can't be found on the ground, with plenty of time to look around or complete a branch walk before being lowered to the ground. Each session runs for between 8 and 10 people (dependent on the tree that we are using), creating a unique and intimate experience.

Minimum age: 6 years old

Maximum age: N/A

Length of session: One Hour

Cost: £18.50 per person plus a small booking fee

Suitable for birthday parties. See FAQ's

Event organiser: Dave

For more details and to book online: surreytreeclimbing.eventbrite.co.uk

Note: normal property admission charges still apply. National Trust members, as usual, enter for free.

FAQs

What time should I arrive?

Please arrive at the site ticket office 30 minutes before the time stated on your ticket. This will allow you enough time to follow the signs to the tree.

What is the minimum age to enter the event?

We recommend participants be six years old or above. The technique taught is slightly complex and younger children are unlikely to grasp the concept.

Is it suitable for adults?

Yes it most definitely is. Furthermore we thoroughly recommend adults participate alongside the children they are accompanying.

I am accompanying my children, do I have to buy a ticket for myself?

No, you only need to buy one if you are planning to participate in the climbing. If you plan just to watch you do not need a ticket.

How physically demanding are the activities?

Our climbing technique does require you to have a reasonable level of strength in your lower and upper body. The majority of work is done with you legs but participants are required to active and healthy. We are able to help children who struggle but adults who are unable to carry out the technique will not be pulled up by our instructors.

I or my child may require additional assistance or have special requirements, are these activities suitable?

Please contact the office in advance through info@bigtreeclimbing.co.uk or 0800 0556760 to discuss your specific needs.

How can we book this for a birthday party?

If you wish for your birthday party to be completely private then you should book all seven spaces in the hour slot, regardless of if you have less than seven people participating in that hour.If you wish for the party to last two or three hours book all of the slots in those consecutive hours. Groups should contain a maximum of multiples of eight - ten (see specific venue), depending on the number of consecutive hours they have booked.

Can I take photos on the day?

Of course you can! We encourage you to share your best ones on our Facebook page too. If you sign our photo permission slip we may take photos of you or your children and put them on Facebook.

What if the weather is poor on the day?

We will only postpone the day in the event of high winds, thunder or lightening. In such a case an alternative date will be offered. Those who are unable to make this date will be offered a full refund.

What are my transport/parking options getting to the event?

Onsite parking is available (parking charges may apply)

Do I have to pay an entry fee to the site?

For non-National Trust members an additional entry fee applies. National Trust members enter to the site for free.

Where can I contact the organiser with any questions?

Either email info@bigtreeclimbing.co.uk or phone on 0800 0556760. Our normal office hours are: Monday to Friday 8.30am - 5.00pm, Saturday and Sunday 9.00am - 12.30pm.

If phoning at a weekend please do not expect an immediate reply. It is likely our event organisers are onsite at your time of calling so please allow some time for them to respond to voicemails or emails.

Do I have to bring my printed ticket to the event?

No, you can save the confirmation email on your phone also.

The name on the registration/ticket doesn't match the attendee. Is that okay?

That is fine. As long as you can quote the name of the individual who bought the ticket.

I'm struggling to complete payment, why is this?

Some buyers have experienced problems when booking on iphones or similar smartphones.

It could be possible that the online booking system has closed. It generally closes 90 minutes prior to the start of an event day.

The event may be full.

Do I have to pay with paypal?

Unfortunately we are unable to process advance bookings with anything other than paypal. It takes only minutes to set up and is extremely secure.

Can I get a refund once I have purchased my ticket?

If you wish to cancel your ticket/s then a full refund will be given if the cancelation is completed with up to 48 hours notice from the date of the event. Cancellations within 48 hours of the event will not be eligable for a refund unless The Great Big Tree Climbing Company has been forced to cancel the event for any reason.

Can I change my ticket for another time or date?

This only possible if a) reasonable notice is given and b) an alternative time is available. We cannot guarrantee that an alternative time is available.

What if I want to book a last minute slot?

Please contact the event organiser on 0800 0556760 . If the event is not sold out he/she may be able to take manual bookings over the phone.

What happens if the weather if horrendous?

We will run the event in all weather except high winds, thunder or lightening. In the event of this the event will be rearranged for an alternative date. If you cannot make this date you will be entitled to a refund.