
The Wales Letting Agent Workshop
Event Information
Event description
Description
Presentations include:

Paul Shamplina, Landlord Action
How to retain a landlord when a tenancy goes wrong

Sean Hooker, Head of Redress at
the Property Redress Scheme
Effective Complaint Handling

Jan Franks, Property RedressScheme
Professional Indemnity and Client Money Protection: Rent Smart Wales Requirements

Lisa Williamson,
No Letting Go
Best Practice for Inventories
includes Kaptur demo

Suzy Hershman, my|deposits
Evidence and Disputes




an event sponsored by The Property Redress Scheme
