This energetic, fun and fast-paced workshop will show you how to achieve respect as an indispensable strategic partner. It will explore how to refine and expand critical skills that get the work done on time, and keep the office running at peak efficiency.
Are you World Class?
Today’s EA/PA is constantly facing increasingly complex responsibilities. Formal training or not, we need to step up to the plate and be productive immediately. This course starts with an evaluation of where you are, and where you need to be. Then will give you tools how to get you there! You will fully grasp the role of the “World-Class EA/PA” in today’s demanding business environment, by:-
- Understanding that communication isn’t what you said, but instead what the other person heard, to ensure you are a World Class communicator;
- Learning powerful strategies & techniques for dealing with an increasing workload in a fast-paced business environment;
- Recognising that difficult people are everywhere. Learn to deal with them, difficult situations and conflict in a World Class way that others will want to emulate.
This course assesses the internal and external changes required to be World Class. It will create an action plan for you to ease into the transition from support to strategic business partner.