A conference for those working to improve urgent and emergency care in the NHS. This is a full day event, repeated in Manchester and London.

Registration is from 9am for a 10am start. The events will close at 4.30pm.

Places are limited so book early.

Manchester – Tuesday 18 September – The Midland, 16 Peter Street, Manchester M60 2DS
London – Thursday 20 September – Church House, Great Smith Street, London SW1P 3NZ

Our conference this year will focus on how positive risk taking can impact and enhance patient care and outcomes along with how we can make the most effective decisions with patients regarding their discharge from hospital.

Working with patients to make decisions around their discharge from hospital is influenced by staff sometimes seeing the risk of going home to be greater than staying in hospital. We want to showcase practices that have been introduced in systems that have enabled staff, alongside patients and carers, to feel confident in their decision making that leads to positive outcomes.

You will hear from national and local system leaders about how they have developed positive risk taking approaches. There will be opportunities to test and challenge ideas with experts and other delegates.

You'll discuss how best to balance sound decision making with what matters most to patients, looking at the impact of individual decisions on flow through our acute and community hospitals.

Join breakout sessions discussing practical examples of best practice, including:

Bedside handover in a community hospital including the patient in the conversation
Transforming A&E using single clerking and innovative staffing solutions
How to develop a Home first model with new roles
Developing a frailty model
Collaborative approach to SAFER and Red2Green in the North
Treating staff fairly and consistently when care doesn’t go to plan: NHS Improvement’s Just Culture Guide

Who should attend?

NHS and social care colleagues with leadership responsibilities for the delivery of safe and effective care of patients admitted to hospital as emergencies:

senior clinicians
directors
senior managers
commissioners
senior social care managers
allied health professionals

Please register as soon as possible as spaces are limited and allocated on a first come, first served basis.

For any questions about this event please contact lizell.smit@nhs.net

Registrations are closed

Thinking differently to improve flow: understanding risk and what matters to the patient