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Top Tips to Winning and Keeping Customers
Tue 9 May 2017, 13:30 – 16:00 BST
Most businesses want to find ways to get more customers but equally important is to keep hold of your existing ones. You often hear about how you should connect and engage with your customers rather than just ‘sell’ to them but achieving this balance isn’t always so easy.
Technology can really help and there are tools you should be using to understand your customers better and communicate with them more effectively. Not every customer is the same and it’s important that make them feel valued and appreciated. Not only are they more likely become loyal supporters, but happy customers are your best advocates.
In this free workshop we will show you how to win more customers but more importantly how to keep them coming back. You’ll learn how to collect and use information from your customers to better understand their needs. We will also explore various tools to help connect and communicate with your customers and make them feel like they are receiving a personal service.
For more information about the venue please visit: http://www.dunstertithebarn.org.uk or call: 07773333014