Tourism Management Online Training

The Tourism Management Online Training offers learners an in-depth understanding of the travel industry from the ground up. Beginning with a foundational overview of travel and tourism, the course explores tourism products, tour operations, and travel retailing, essential for structuring and selling travel experiences. Learners will also gain practical marketing skills tailored to tourism, with a focus on promotions, audience targeting, and brand positioning.

As the course progresses, it focuses on communication development and customer satisfaction, key components of visitor engagement and retention. Modules on crisis and attraction management teach learners how to maintain operations during unexpected events while managing popular sites effectively. In addition, learners study transport procedures, post-COVID travel realities, and sustainable tourism principles, ensuring a holistic view of today’s industry.

Advanced modules address public awareness, the effects of Brexit on tourism, emerging travel issues, and human resource practices in travel companies. By course end, learners are equipped to manage tourism operations, promote responsible travel, and adapt to global shifts with professionalism and insight.

Learning Outcomes

1. Understand tourism structures, services, and travel industry operations.
2. Apply marketing techniques specific to tourism and destination promotion.
3. Develop effective communication for client and business interactions.
4. Deliver excellent customer service in diverse travel settings.
5. Identify and respond to tourism trends, risks, and global challenges.
6. Promote sustainability and adaptability in post-pandemic travel environments.

Course Link : Tourism Management Online Training

Course Curriculum

Module 01: Introduction to Travel and Tourism

Gain foundational knowledge of the tourism industry's structure and scope.

Module 02: Tourism Products and Services

Learn how travel services and destination offerings are designed and delivered.

Module 03: Tour Operating and Travel Retailing

Understand how tour packages are created and sold through various channels.

Module 04: Marketing in Travel and Tourism

Explore branding, promotion, digital marketing, and audience segmentation.

Module 05: Developing Communication Skills

Build communication techniques for customer, partner, and stakeholder engagement.

Module 06: Customer Service and Satisfaction

Learn customer handling strategies to ensure satisfaction and repeat visits.

Module 07: Crisis and Visitor Attraction Management

Manage emergencies and ensure smooth operation of tourism sites.

Module 08: Transport Management Procedure

Understand how transport systems are managed in the tourism supply chain.

Module 09: Tourism in the New Normal World / Post COVID Travel Destinations

Adapt to the post-pandemic world of travel and emerging tourist demands.

Module 10: Sustainable Tourism

Implement eco-friendly practices and promote responsible travel models.

Module 11: Public Awareness Campaigns

Design campaigns to educate the public on tourism issues and etiquette.

Module 12: Brexit and its Impact on Tourism Industry

Analyze how Brexit affects travel logistics, policies, and business operations.

Module 13: Travel and Tourism Issues to Contend with

Address evolving global challenges such as safety, security, and ethics.

Module 14: Human Resource Management in Travel Industry

Manage staffing, training, and human capital in tourism organizations.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.