Training -Dealing with Challenging Behaviour in Independent Living Services

Training -Dealing with Challenging Behaviour in Independent Living Services

A half-day, online training course to support front line staff in dealing with Challenging Behaviour in Independent Living Services

By erosh

Date and time

Location

Online

Refund Policy

No refunds

About this event

Our new training course is being delivered by Christine Bentham, the author of our Good Practice Guide – Supporting Individuals with Challenging Behaviour in Independent Living Settings.

The course will explore the issues being faced by front line staff in responding to an increase in challenging behaviour and look at how staff can develop techniques and approaches to managing the situation.

The course will cost £95 for members of erosh and £125 for non-members, with a free copy of the Good Practice guide for all delegates. If you're not sure whether your organisation is an erosh member, please get in touch on info@erosh.co.uk. (If you would prefer to pay by invoice please get in touch with info@erosh.co.uk and we will arrange that for you).

Numbers will be limited to 15. Further courses will be scheduled in 2026, and we can also offer the course in-house. If you'd like any further information, please contact Steve Rafferty on CEO@erosh.co.uk

Course Programme

10.00am Introductions and course aims

10.10 Understanding challenging behaviour

10.45 Using Effective Skills to deal with challenging behaviour

11.00 Break

11.15 Strategies for Managing Challenging Behaviour including case studies

12.00 Promoting a supportive environment including partnership working

12.30 Q & A session

12.45 Conclusion, recap and additional resources

13.00 Close

Who is this for? aimed at supporting front line staff in independent living settings

Where is it? Online via MS Teams

When is it? Tuesday 9th September 2025 @ 10.00 – 13.00

Cost? £95 for erosh members and £125 for non-members

Frequently asked questions

Can I get a refund?

Paid training events are non-refundable, but can be transferred to future training events provided you let us know by email (info@erosh.co.uk) at least 7 days before the start of the event. Alternatively somebody else may attend in your place - please provide at least 24 hours notice.

Organized by

Erosh is a national consortium for older people’s housing and support with its own quality standards framework.

£95 – £125
Sep 9 · 2:00 AM PDT