Training for Secretarial and PA

Master essential secretarial and PA skills with this professional course designed for efficient administrative support and office management.

Overview:
This course is designed to equip aspiring administrative assistants and personal assistants with fundamental skills essential for smooth office operations. Covering everything from managing daily routines to handling telephone etiquette, you’ll gain confidence in key administrative tasks that keep any workplace organised and effective.

Throughout the modules, you will explore how to coordinate meetings, maintain precise records, and use office equipment efficiently. Ideal for those looking to sharpen their administrative expertise, this course offers a clear path to professional success in the administrative field without requiring physical attendance.

Learning Outcomes:

• Understand the core duties of an administrative assistant and PA role.
• Manage daily office routines with organisational confidence and clarity.
• Apply effective telephone techniques to handle all types of calls.
• Organise and support meetings professionally and efficiently.
• Maintain accurate and well-organised records with attention to detail.
• Operate common office equipment to support everyday business needs.

Course Curriculum:

• Module 1 – Overview for the New Administrative Assistant
• Module 2 – Daily Routine
• Module 3 – Telephone Usage
• Module 4 – Meetings
• Module 5 – Keeping Accurate Records
• Module 6 – Office Equipment

Who is this Course For:

• Individuals seeking to begin a career in office administration.
• Office workers aiming to improve their secretarial skill set.
• Personal assistants wanting to enhance their organisational abilities.
• Job seekers targeting administrative or PA roles in businesses.
• Those wishing to understand professional telephone etiquette better.
• Employees tasked with managing meetings and schedules efficiently.
• Professionals interested in mastering record-keeping and filing systems.
• Candidates needing to confidently operate office technology and tools.

Career Path:

• Administrative Assistant – Average UK salary: £23,000 per year
• Personal Assistant – Average UK salary: £26,000 per year
• Office Coordinator – Average UK salary: £24,500 per year
• Executive Assistant – Average UK salary: £30,000 per year
• Receptionist – Average UK salary: £19,000 per year
• Data Entry Clerk – Average UK salary: £21,000 per year