Training & Tea - Managing difficult conversations

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The Zoom link and password will be sent out before the event – when you receive this link please do not share it with anyone else. Places are not transferable and the name/email used to book must be for the person attending. Each person attending must be booked separately via Eventbrite. If you can no longer attend please cancel your place to allow others to book. Have a look at our other ‘Training & Tea’ sessions listed separately on Eventbrite: 25th November 2020 – Decision making when teams are working remotely 2nd December 2020 – Making your remote meetings more effective 9th December – Change management during changing times 13th January 2021 – Working in and leading remote teams 20th January 2021 – Rebuilding and restarting teams 27th January 2021 – Getting staff back to work 3rd February 2021 – Dealing with people as a team leader 10th February 2021 – Managing difficult conversations Please let us know if you have any suggestions for training topics or if you need any further information by contacting community@dva.org.uk. We encourage you to follow us on Twitter @ComChesterfield and tag us in your tweets as you go through the course. Learning together, apart.

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Sales Have Ended

Registrations are closed
The Zoom link and password will be sent out before the event – when you receive this link please do not share it with anyone else. Places are not transferable and the name/email used to book must be for the person attending. Each person attending must be booked separately via Eventbrite. If you can no longer attend please cancel your place to allow others to book. Have a look at our other ‘Training & Tea’ sessions listed separately on Eventbrite: 25th November 2020 – Decision making when teams are working remotely 2nd December 2020 – Making your remote meetings more effective 9th December – Change management during changing times 13th January 2021 – Working in and leading remote teams 20th January 2021 – Rebuilding and restarting teams 27th January 2021 – Getting staff back to work 3rd February 2021 – Dealing with people as a team leader 10th February 2021 – Managing difficult conversations Please let us know if you have any suggestions for training topics or if you need any further information by contacting community@dva.org.uk. We encourage you to follow us on Twitter @ComChesterfield and tag us in your tweets as you go through the course. Learning together, apart.
Event description
'Training & Tea' – make a cuppa and start your day with our series of training sessions; each on a specific short subject.

About this Event

A FREE interactive online training session for Community & Voluntary Third Sector organisations or groups in Chesterfield and immediate surrounding areas AND staff /students of the University of Derby– funded for you by ‘Community Chesterfield’, putting the UNI in COMMuniTY!

PLEASE ONLY BOOK ON IF YOU WORK OR VOLUNTEER FOR A COMMUNITY/VOLUNTARY/THIRD SECTOR ORGANISATION PROVIDING A SERVICE TO PEOPLE IN CHESTERFIELD OR ARE A STUDENT OR STAFF MEMBER OF THE UNIVERSITY OF DERBY AND HAVE A CONNECTION WITH CHESTERFIELD; YOU MAY BASED AT ST HELENA CAMPUS, OR LIVE IN, WORK IN OR CARE ABOUT CHESTERFIELD. THANK YOU.

Managing difficult conversations -

Having difficult conversations is part of managing people. Whilst difficult conversations may feel uncomfortable, if we avoid them or deal with them in an unplanned way, very little will change. With good preparation, a willingness to listen and clear communication, we can minimise the discomfort and create a more positive outcome than expected.

This session will explore some tools and techniques to help you feel more prepared and comfortable when going into difficult discussions.

There’ll be time at the end of the session for questions and answers to help you with any specific issues you may have.

This training is being delivered for Community Chesterfield by Andrew Deighton. Andrew set up AWD Development Solutions Ltd in April 2014 after a 26-year career at Rolls-Royce plc. He worked across many business sectors in senior Employee Development and HR roles. He has specialist people and team development capability, which combined with an initial background in engineering means his solutions and workshops are practical and pragmatic. Andrew is a Fellow of the Chartered Institute of Personnel and Development and Member of the Professional Speaking Association. He is a trustee of the DHA charity in Derby and is a volunteer with the Inspiring The Future organisation.

Website link: www.awddevelopmentsolutions.com

LinkedIn profile: linkedin.com/in/andrewdeighton

Twitter link: @awddevelopment

The Zoom link and password will be sent out before the event – when you receive this link please do not share it with anyone else. Places are not transferable and the name/email used to book must be for the person attending. Each person attending must be booked separately via Eventbrite. If you can no longer attend please cancel your place to allow others to book.

Have a look at our other ‘Training & Tea’ sessions listed separately on Eventbrite:

25th November 2020 – Decision making when teams are working remotely

2nd December 2020 – Making your remote meetings more effective

9th December – Change management during changing times

13th January 2021 – Working in and leading remote teams

20th January 2021 – Rebuilding and restarting teams

27th January 2021 – Looking after the well-being of your remote workers

3rd February 2021 – Dealing with people as a team leader

10th February 2021 – Managing difficult conversations

17th March 2021 – Engagement and communication

24th March 2021 – Presentation Skills

31st March 2021 – Facilitation Skills

Please let us know if you have any suggestions for training topics or if you need any further information by contacting community@dva.org.uk.

We encourage you to follow us on Twitter @ComChesterfield and tag us in your tweets as you go through the course. Learning together, apart.

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