Training troubleshooting sessions

Doing your training and staying up to date is an important part of your volunteering role. The teams that deliver training understand how busy our volunteers are. They try to make their training as relevant and accessible as possible.

We understand that some volunteers may feel more confident than others when accessing their training. So, our Training Officer Josh Barnbrook is hosting some troubleshooting support sessions.

Josh can support you with:

• Logging into your training account

• Answering general training questions

• Providing help to complete your eLearning

• Help with using Zoom/MS Teams for training

Please note: These are separate to the End of Year Finance Training sessions delivered by the Finance Team. You can contact the Finance Team by emailing them on financesupport@mssociety.org.uk

If none of the available times for the general troubleshooting sessions are convenient, please contact us at volunteer.training@mssociety.org.uk

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This meeting will take place via Zoom, a video conferencing application (similar to FaceTime or Skype) which allows you to participate via your PC at home, your tablet or your mobile phone. You may need to download the Zoom app to your device before you join a session.

When you join an online session, you can see and interact with the other participants on your screen. You can choose to use your device’s camera or to just be a voice in the discussion. You can also simply join the meeting by phone, including from a landline.

Once you have registered for an event, the information for joining the meeting will be emailed to you.

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Data protection

The MS Society will use the information provided via the third party data processor Eventbrite to process your registration and participation for this event and may also use it to improve our service and communication to you through data analysis. We process this information on the lawful basis of legitimate interests in support of our goal of a strong community and independent lives. By providing the information you agree to the data being processed and stored as outlined above.

Privacy notice

To find out how we use and manage your personal data you can see our full privacy notice at www.mssociety.org.uk/privacy. Our updated notice contains more information about our processing of your data and your rights. You can also call our Volunteer Support Team on 0300 500 8084 (#3) to get a copy or to change what you receive from us. We promise as the MS Society to respect and keep secure your personal information.