£0 – £478.80

Transform your customer experience journeys

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Location

Barclays Rise

41 Luke Street

Shoreditch

London

EC2A 4DP

United Kingdom

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Eventbrite's fee is nonrefundable.

Event description
Using advanced analytics and leading technologies to deliver customer excellence.

About this Event

Customer experience is not just about touchpoints. It's about how a customer interacts with a brand at all points along the customer journey.

Join us at this session to :

  • Hear case studies on customer journey mapping to increase brand advocacy, loyalty, conversion and revenue
  • Explore the advantages of using AI-driven data insights to understand your customer needs
  • Learn how to unify your data sources to deliver deeper insights across your customer journeys
  • Discuss how to turn behavioural data on your website into actionable insights

Who is speaking?

  • Grant Millar, Head of Digital, First Rate Exchange Services
  • Kristian Keep, VP Engineering, Decibel
  • Khal Harris, Digital Strategist, EMEA, Tealium

Photography:

Please note that there will be photography and video at the session for the purpose of being shared on social media and for marketing materials. If you do not want to feature then please contact us before the session at abigail.wilson@dsmlf.info

Date and Time

Location

Barclays Rise

41 Luke Street

Shoreditch

London

EC2A 4DP

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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