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Transformational Change: the challenge facing leaders in the public sector

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University of Westminster Cavendish Campus

115, New Cavendish St.

London

W1W 6UW

United Kingdom

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Speaker, Natasha Chadwick, Ignite Consulting

During the last 10 years, the introduction of a fiscal austerity programme has hugely impacted local authorities which have borne a greater share of financial savings than any other part of the public sector. Concurrently, public expectations of service provision and the ability to access those services in different ways have similarly changed beyond recognition. This has left councils with difficult choices about service delivery, changing or reducing the ambitions they have for local communities or attempting to innovate and change what they do.

At the same time the world of work is changing. The traditional office-based ‘nine-to-five’ is being replaced with an ‘always on’ culture and ability to work anywhere. Change is the new normal and public servants are having to get used to new IT systems, responding to changing demands from the public, and taking increased ownership of their own performance and development. In short, running a local authority is one huge leadership challenge.

This session will focus on why the Public Sector provides some of the toughest leadership challenges, and how we can learn from the experiences of those leaders who have against all odds motivated and delivered innovation and improved services.

Natasha Chadwick has spent her career working with organisations who deliver a positive impact in the community, and in the last 10 years she has focused on transformational and organisational change in the delivery of public sector services. Her presentation will stimulate discussion on what constitutes good leadership and how combining an ethical approach with operational professionalism can transform organisational performance.


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University of Westminster Cavendish Campus

115, New Cavendish St.

London

W1W 6UW

United Kingdom

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