Free

Transforming your business with Dynamics 365 for Field Service

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Location

Buckmore Park Kart Circuit

Maidstone Road

Chatham

ME5 9QG

United Kingdom

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Event description

Description

This seminar is specifically designed for senior professionals within a business that has field service teams who directly deal with customers.

Do you struggle to maintain real time visibility of your Field Service Agent’s location, workload, performance, case resolution and job costs?

Does your current Field Service management solution comprise of several third party applications?

Are you keen to boost your customer service levels by automating customer communications that will reduce the number of telephone enquiries, keeping the customer informed along every step of their journey – such as job notifications, time of arrival on the day and a feedback prompt once any job is completed?




Our seminar will be hosted by two specialist Field Service consultants and will explore the following:

  • How to design and deploy a seamless Field Service specific business solution from initial customer contact to complete case resolution

  • How Microsoft Dynamics 365 for Field Service can optimise resource scheduling, manage customer contracts and inventory, drastically boost productivity and greatly improve your customer service levels.

  • Introduce you to the core Microsoft Dynamics 365 Field Service application capabilities that eliminate the need for expensive additional third party system licenses to carry out specific tasks.

  • We will also demonstrate a variety of scenarios and product demonstrations that will inspire you to rethink your Field Service management strategy.




Infinity Group are a Microsoft Gold Partner who specialise in providing IT Support and Microsoft Dynamics 365 Consultancy to over 1000 businesses in the UK.


Keen to talk to a Consultant before the seminar?

Contact us directly today to talk to one of Microsoft Dynamics 365 Consultants.

Give us a call on:

0345 450 4600

or email the organiser directly

emily.mitchell@infinitygroup.co.uk





FAQs

Do I have to be in a senior role to be able to attend the event?

Yes, to get the most from this event, attendees should be at Director, Senior Manager level or similar.

How can I contact the organiser?

Please email emily.mitchell@infinitygroup.co.uk with any questions you may have about the event.

What are my transport/parking options for getting to and from the event?

Yes there is parking available at the venue.

Do I have to bring my printed ticket to the event?

This is preferable however not essential.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

No, the name on the ticket must be for the person who is attending the event unless we are notified of the change of name beforehand.




Event Terms & Conditions

*Senior business professionals only*

*A business email address is required on sign-up*

*The places at this event are strictly limited and a waiting list may apply*

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Date and Time

Location

Buckmore Park Kart Circuit

Maidstone Road

Chatham

ME5 9QG

United Kingdom

View Map

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