Translink provides integrated bus and rail services to customers 364 days per year, carrying almost 80 million customer journeys per annum.
The company continues to deliver strong performance and high levels of customer satisfaction and operates in a complex stakeholder and governance environment open to a high degree of public scrutiny.
We have pleasure in inviting you to our CIPD case study event:
“Driving a High Performance Culture Through Strategic Organisational Development”
The session aims to present best practice and current thinking within one of Northern Ireland’s largest employers and award winning learning organisations.
Translink places huge significance on people development, precisely targeting learning programmes at specific sections of the workforce while also continuously looking for more efficient ways of delivering learning.  This event will provide you the opportunity to see, at close quarters, some of our practical training solutions aimed at enabling frontline operations and engineering colleagues to deliver best in class customer service.  The event will include a site visit to our NIR train simulator and customer contact centre.  In addition, Deputy Chief Executive, Gordon Milligan, and members of the Translink HR Team will share insights on Translink’s L&D strategy to build leadership capability to deliver ongoing organisational change and the future business vision.