Question 1

How do you contact us?

Accepted Answer

You can call us on 01639 844620 or email queries through to TAEbookings@triumph.co.uk

Question 2

Are there ID or minimum age requirements to enter the event?

Accepted Answer

All customers must be 19 years or older and have held a full VALID motorcycle licence for a minimum of 12 months. You will be required to present your licence on arrival. Please note that if you do not bring your licence on the day, unfortunately we will not be able to allow you to ride.

Question 3

Do I have to bring my printed ticket to the event?

Accepted Answer

You can bring a printed or electronic confirmation of your booking and one of our team will be pleased to book you in on arrival.

Question 4

Is my registration fee or ticket transferrable?

Accepted Answer

Once you have confirmed your booking, unfortunately we cannot transfer your booking to another rider.

Question 5

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Accepted Answer

Unfortunately not, we would ask that you ensure that if you are buying the ticket as a gift that you use their name and details for the booking.

Question 6

Where can I read your full terms and conditions?

Accepted Answer

Please find our full terms and conditions here : https://www.triumphmotorcycles.co.uk/for-the-ride/experiences/adventure/wales-experience/contact-us

Question 7

What's the refund policy?

Accepted Answer

Attendees can receive refunds up to 30 days before your event start date. Unfortunately we cannot offer refunds within 30 days of the event happening. However, in extreme circumstances we would consider finding an alternative date for you to take your course.

Triumph Tiger Experience Day Tuesday 16th June 2026

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About this event

Triumph Tiger Experience

Frequently asked questions

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